Syllabus

1. Onboarding telemental health clients
   • Securely delivering and receiving intake paperwork
   • Norming the telemental health relationship and processes
2. TMH informed consent elements
3. Evaluating appropriateness for telemental health
   • The dyadic and contextual aspects of appropriateness for telemental health
   • Psychological and contextual conditions requiring special consideration
   • Norming the clients’ role in modulating their own behavior to support effectiveness of the telemental health service delivery medium
4. Crisis/emergency planning
   • Backup communications methods
   • Crisis planning in telemental health
5. Working with clients from intake to termination via telemental health
   • Intake considerations
   • Considerations at each session
   • Considerations from time-to-time through the relationship
   • Termination considerations
6. Managing and leveraging online disinhibition effect
   • How the effect can impede therapy and how to mitigate that
   • How the effect can improve therapy and how to leverage that
7. Communicating with clients outside of video (e.g. email, text, phone, etc.)
   • Between-session boundaries
   • Content of messages
   • Secure vs. nonsecure communication methods