Unfortunately, the issues with Zoom in general persist, even when used through a third-party service provider that does all the security things right on their end. Until Zoom shows a security culture shift — not holding our breath — then it would be better advised to use a different video conferencing platform with whom there is a greater and demonstrated ability to trust.

We have two articles that you will find helpful guides in finding an alternative: https://personcenteredtech.com/2020/04/13/alternatives-to-zoom-for-groups-and-family-therapy and https://personcenteredtech.com/2016/02/16/free-online-therapy-software-compared-usefulness-ease-security-support-hipaa/