We discuss what happened with CrowdStrike; being proactive instead of reactive in regard to technology failures; critical operations; managing critical data backups; creating contingency plans for operational continuity; and the importance of practicing your contingency plans.
Group Practice Tech Podcast
A podcast where we help mental health group practice owners ethically and effectively leverage tech to improve their practices.
Frequency and Topics
Group Practice Tech will drop episodes about weekly — 4 times per month, to be exact.
Episodes will be everywhere from 5 minutes to an hour, depending on what we’re talking about. We let the topic set the length.
Your Co-Hosts
![liath](https://personcenteredtech.com/wp-content/uploads/2021/10/liath.png)
Liath Dalton is PCT’s director and a co-owner. Liath is especially passionate about helping therapists be resourced and supported in navigating the security compliance process and identifying the solutions and processes that meet the particular needs of their practices. Liath’s consultation area of expertise is focused on selecting the right combination of services and tech that not only meet the legal-ethical needs of mental health practices, but also the functionality, efficiency, and cost-effectiveness needs as well.
![Evan](https://personcenteredtech.com/wp-content/uploads/2020/06/Untitled-design-1.png)
Evan Dumas works in the space between mental health therapy and tech support, and is a senior consultant at PCT. His aim is to help workers everywhere cope with the occupational hazards of burnout and compassion fatigue by normalizing that terrible feeling of overwhelm when things go wrong.
With a background in IT, Evan has spent time as the Oregon Counseling Association’s tech chair after PCT’s late founder Roy, while getting his MA in Professional Mental Health Counseling from Lewis and Clark. When he wasn’t helping counselors adapt to technology, he has given talks and workshops on burnout and compassion fatigue all around Oregon.
We discuss Melissa’s clinician community membership in Baltimore; a different approach to networking; dealing with isolation and burnout as clinicians; community and wellness needs; how to replicate this community group for clinicians in your area; self care as a business strategy; balancing life and business success; taking self-care off the back burner; and how to take action when you’re feeling burned out.
Episode 425: Another Relevant VPN Discussion
We discuss when to use a VPN in a group practice context; how VPNs work; the VPN that we recommend, and why it’s our go-to; and which plan we recommend for group practice (and when you need a higher level of functionality).
Episode 424: Licensure Compact Status Updates
We discuss the Counseling Compact and the Social Work Licensure Compact; timelines to be aware of; the benefits of Compacts for group practice; which Compact will open up next; PSYPACT; options for LMFTs; and advocating to make your voice heard.
We discuss what constitutes PHI and why it matters; why this topic is often confusing; common situations where we see this cause issues in group practice; 18 identifiers of PHI; consequences of misunderstanding what PHI is and is not; identifier codes; and information being reidentified, especially in the age of AI.
We discuss what constitutes PHI and why it matters; why this topic is often confusing; common situations where we see this cause issues in group practice; 18 identifiers of PHI; consequences of misunderstanding what PHI is and is not; identifier codes; and information being reidentified, especially in the age of AI.