Digital Confidentiality According to Professional Ethics and HIPAA: A Heart-Centered Approach Level I

Course Materials

Emotional Norming
Security & Meeting Clients Where They Are
Risks, Vulnerabilities and the Mental Health Professional
Introduction
Ethical and Legal Context for Security Risk Management
Norms of Communication and Privacy Have Changed in Last 10 years
Reducing Risks and Accepting Risks
Chapter 1. Mental Health Professionals and Confidentiality Risks
Chapter 2. Reducing, Accepting, and Collaborating on Risks in Communication with Clients
Technical Security Measures for Communications Tech (Email, Texting, etc.)
Accepting Risks
Informing Clients of Risk
Risk Analysis: The Internet
Collaborative, People-Centered Security Measures for Communications Tech (Email, Texting, etc.)
Chapter 3. Legal/Regulatory Concerns in Communications with Clients
HIPAA and You!
HIPAA and the POTS Exception
HIPAA Business Associates and Email
HIPAA Business Associates
HIPAA Business Associates and the Conduit Exception
HIPAA Business Associates and Clients
Epilogue

Course Syllabus

  1. Mental Health Professionals and Confidentiality Risks
    • Mental health professionals already know a lot about security. We’ll explain how.
    • Meeting clients where they are with your security practices.
    • New social norms for communication and how they impact security.
    • Some work on noticing our emotional responses to technical and regulatory issues.
    • The legal and ethical context for security in mental health practice.
  2. Reducing, Accepting, and Collaborating on Risks in Communication with Clients
    • The differences between reducing risks and accepting risks.
    • Technical ways to protect emails and text messages.
    • Workinf with the idea of accepting risks.
    • Talking to clients about email and texting risks.
    • Working with clients to understand the risks and use unsecured or secured email and texting.
    • A look at the Internet so we can understand it better.
    • HIPAA and exceptions around phone services.
  3. Legal/Regulatory Concerns in Communications with Clients
    • HIPAA covered entity status and what it means when a professional does or doesn’t have it.
    • HIPAA Business Associates and working with them.
    • The conduit exception for Business Associates.
    • Business Associates and email.
    • Business Associates and clients.

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