Email in Mental Health Practice: Legal-Ethical, Clinical and Risk Management Issues

Course Materials

Unit 2: Which Email to Use?
Unit 3: Boundaries and Professionalism
Unit 4: Documenting Emails


  • How does email fit into legal and ethical standards?
  • 3 Kinds of Email Security
    • How do they differ?
    • Which do I use in what situations?
  • How to email with clients
    • Using Communications Policies effectively
    • Managing boundaries in an always-on world
  • Emails and the health record
    • How do emails fit into client health records?
    • How to document emails (and what emails to document)

Scheduled Maintenance

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