How to Make Ethical & HIPAA Compliant Decisions for Internet Phone & Secure Email in Your Practice

Course Materials


  1. What HIPAA Security standards and ethical standards impact email and phone service?
  2. What kinds of phone service are available these days? Which ones are therapists likely to be attracted to and why?
  3. When do phone services require a BAA?
    1. Is your phone service a “conduit?” If yes, is that a good thing?
  4. What’s the difference between secure email and email that is simply “HIPAA-friendly?”
    1. Secure email
    2. Standard email that is used under a HIPAA Business Associate Agreement

Scheduled Maintenance

We will be temporarily taking the website offline at 10:00 PM Pacific (1:00 AM Eastern) tonight, July 6, in order to make some improvements. We plan to be back online by midnight Pacific (3:00 AM Eastern). We apologize for any inconvenience this may cause. Dismiss