How to Text with Your Clients Session 2: Boundaries, Professionalism, and Competence

Course Materials


  1. How do professional ethics codes (and other authorities) approach texting with clients?
    • Ethics codes on texting and other “always-on” communication
    • What are ethics codes not addressing about texting-based communication with clients?
  2. How does texting impact therapeutic and personal boundaries?
    • Managing differing cultural expectations around text messaging
    • Establishing and norming boundaries for you and your clients’ needs
  3. How does texting with clients relate to telemental health practice?
    • What is “telemental health”?
    • Working with clients on communication appropriate to the relationship and the tools being used
  4. What are the likely best practices around how to write text messages to clients?
    • Research on texting’s role in English-language communication
    • Creating your own professional voice in texting

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