Video Presentation Skills in Telemental Health, Both Basic and Intermediate
2 CE Hours. Self-Guided Interactive Seminar.
Developed and presented by Roy Huggins, LPC NCC and Brian Smith
Ohio clinicians: this course is not approved by Ohio CSWMFT.
Whether you call it telemental health, distance counseling, or one of a million other names, your mental picture of remote therapy almost certainly involves video software. As any veteran of the practice can tell you, though, just firing up your favorite video program and calling the client isn’t enough. Bad lighting can obscure facial expressions, bad camera placement can leave you looking up a client’s nose, small differences in microphone setup can cause super-distracting echo, and more.
The good news is that the problems of presenting on video are pretty easily solved with creativity, common hardware, and household furniture. The bad news is… well, there isn’t much! Most of the hard parts of video presentation are handled by decent quality hardware and the kinds of secure, therapy-quality video software products that are currently proliferating within the mental health field. Improving your video presentation — and learning to help clients improve theirs — is one of the most exciting and enjoyable ways you can significantly improve your clinical effectiveness over telemental health media.
This introductory-level course will take counselors, marriage and family therapists, clinical social workers, and counseling and clinical psychologists through the most basic skills necessary — plus a few intermediate skills — for clinicians and clients to ensure that their video sessions are focused more on the work and less on the tech. We will provide concrete and immediately actionable guidance on lighting, camera placement, eye contact, video resolution, preventing echo, choosing and using microphones and speakers, monitors, dress, the office environment, using the video software’s features appropriately, pre-session setup to avoid technical interruptions, monitor size, sitting distance from the camera, and when to use (or not use) smartphones.
Yep, it’s a lot! But we had a great time creating this dynamic and informative course. We think you’ll enjoy it, too.
Roy Huggins, LPC NCC, is a counselor in private practice who also directs Person-Centered Tech. Roy worked as a professional Web developer for 7 years before changing paths, and makes it his mission to grow clinicians’ understanding of the Internet and other electronic communications mediums for the future of our practices and our professions.
Roy is an adjunct instructor at the Portland State University Counseling program where he teaches Ethics, and is a member of the Zur Institute advisory board. He has acted as a subject matter expert on HIPAA, security and clinical use of technology for Counseling licensure boards and both state and national mental health professional organizations. He has co-authored or authored 2 book chapters, and he routinely consults with mental health colleagues on ethical and practical issues surrounding tech in clinical practice. He served for 5 years on the board of the Oregon Mental Health Counselors Association and then the Oregon Counseling Association as the Technology Committee Chair.
He really likes this stuff.
Brian Smith, MBA is usually the invisible man behind Person-Centered Tech’s various trainings and offerings. Because of his unique educational background in both theater direction and software engineering, he has come out from behind the curtain to help develop this course.
After majoring in Theater with a focus on the technical side of things, Brian spent fifteen years as a software engineer. (If his educational institution gave out Minors, he would have had a minor in Computer Science, so it wasn’t a complete 180.) Along the way, Brian earned an MBA and helped Roy here and there with Person-Centered Tech. In 2015 Brian left the software industry, became a new father, and dedicated the time remaining after baby care to Person-Centered Tech. He takes care of taxes and accounting, contributes his own technology perspective, tries to get Roy to take some breaks, helps produce PCT’s technical theater-related content, and even writes some software from time to time.
Accuracy, Utility, and Risks Statement: The contents of this program are based primarily on guidelines from the American Telemedicine Association and research cited in their guidelines. Experience of the instructors is also a major contributor. Guidelines or experience from outside those realms is not incorporated, and may provide valuable advice not provided in this course. Misapplication of the materials, or errors in the materials, could result in security problems, data breaches, or non-compliance with applicable laws or ethics codes.
Conflicts of Interest: Program presenters have no known conflicts of interest.
Commercial Support: This program has no commercial support.
Person Centered Tech, LLC is approved by the American Psychological Association to sponsor continuing education for psychologists. Person Centered Tech, LLC maintains responsibility for this program and its content.
Person-Centered Tech, LLC has been approved by NBCC as an Approved Continuing Education Provider, ACEP No. 6582. Programs that do not qualify for NBCC credit are clearly identified. Person-Centered Tech, LLC is solely responsible for all aspects of the programs.
Pre-approved by the Texas Social Work Board (#6357) and Texas Counseling Board (#1883)
California clinicians: CE approval is through APA and NBCC.
Ohio Clinicians: This course is not approved by the Ohio CSWMFT