Welcome solo and group practice owners! We are Liath Dalton and Roy Huggins, your co-hosts of Person Centered Tech.

Today’s episode is a conversation with the Documentation Diva herself, Dr. Maelisa Hall. Maelisa is the brains behind QAPrep.com, where she shares her endless wisdom on all things documentation for therapy practices. She offers resources on EHRs, HIPAA, supervision, consultation, and time management on her website.

In today’s chat with Maelisa, we’re talking about making sure you get paid by completing your documentation properly in your practice. We discuss documentation (particularly in the context of the COVID-19 pandemic), quality assurance, telehealth, and telehealth reimbursement. We also talk about barriers to completing notes (including stress and burnout), strategies you can use to avoid clinicians getting behind in notes, reviewing notes for quality assurance, ways to measure progress, audits vs. case reviews, what you should be documenting right now, and communicating policies to clients.

Above all, we look at how proper documentation helps you bring in the money for your practice, provide clinically effective care, and provide professional development for your staff.

Stay tuned for future episodes!



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We will be temporarily taking the website offline at 10:00 PM Pacific (1:00 AM Eastern) tonight, July 6, in order to make some improvements. We plan to be back online by midnight Pacific (3:00 AM Eastern). We apologize for any inconvenience this may cause. Dismiss