Group Practice Tech Podcast

A podcast where we help mental health group practice owners ethically and effectively leverage tech to improve their practices.

Frequency and Topics

Group Practice Tech will drop episodes about weekly — 4 times per month, to be exact.

Episodes will be everywhere from 5 minutes to an hour, depending on what we’re talking about. We let the topic set the length.

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Your Co-Hosts

Liath Dalton is PCT’s director and a co-owner. Liath is especially passionate about helping therapists be resourced and supported in navigating the security compliance process and identifying the solutions and processes that meet the particular needs of their practices. Liath’s consultation area of expertise is focused on selecting the right combination of services and tech that not only meet the legal-ethical needs of mental health practices, but also the functionality, efficiency, and cost-effectiveness needs as well.

Evan Dumas works in the space between mental health therapy and tech support, and is a senior consultant at PCT. His aim is to help workers everywhere cope with the occupational hazards of burnout and compassion fatigue by normalizing that terrible feeling of overwhelm when things go wrong.

With a background in IT, Evan has spent time as the Oregon Counseling Association’s tech chair after PCT’s late founder Roy, while getting his MA in Professional Mental Health Counseling from Lewis and Clark. When he wasn’t helping counselors adapt to technology, he has given talks and workshops on burnout and compassion fatigue all around Oregon.

In our latest episode, we have exciting updates for cross-jursidictional and multi-jurisdictional practice.

We discuss:

The Counseling Compact, and the states in which it is live
The ETA for the Social Work Licensure Compact going live
Access MFT’s licensure portability effort
Portability-friendly laws and how they differ from rights for temporary practice
PSYPACT updates
Physical location restrictions and requirements for providers under compacts
Details of our upcoming CE training: Legal-Ethical Cross-Jurisdictional Telemental Health in 2026: Interstate, International, and Complex Practice Considerations

In our latest episode, we share a cautionary tale about a Talkspace client whose healthcare information was weaponized against them.

We discuss:

Venture capital firms buying therapy practices, monetizing, and weaponizing client data to make more money
A recent case where a Talkspace client’s data was read aloud in court
Platforms using client communication to train LLMs and AI platforms
How these platforms are profoundly detrimental to clients, therapists, and the profession
Why when something seems too easy and convenient, you are often the product (and your clients are the product)
How these companies operate outside of HIPAA Security Rule standards
The importance of vetting platforms and having BAAs for safeguarding client information

In our latest episode, we talk about the importance of proficiency and competency with any tool or modality used in your practice.

We discuss:

Why training is necessary with any tool or modality used in your practice, not just AI
What the professional ethics codes say about competence and proficiency for tools and modalities used
How PCT evolved to help clinicians manage the advent of new technology
Our upcoming CE training on how to evaluate AI and incorporate it into your practice and workflow ethically and effectively
How training can set you apart and strengthen the therapeutic alliance

In this episode, we share concrete steps to take if you’ve discovered staff members using non-approved AI platforms in your practice.

We discuss:

The misconceptions around what constitutes PHI (and why information used to write a progress note absolutely is PHI)
Why this is a reportable HIPAA breach
Why reporting a HIPAA breach is nowhere near as scary or impactful as you may fear
The difference between a large breach and a small breach, and reporting deadlines for each
Client notification deadlines for breaches
How state law can impact or add to reporting deadlines
Steps to take after discovering non-compliant AI use in your practice
What to investigate, how to document, how to mitigate, how to notify clients, and when to consult an attorney

In our latest episode, we explain why free email providers are inherently not HIPAA compliance compatible.

We discuss:

Why it’s necessary to have a Business Associate Agreement with your email service provider
Why clients can’t opt out of HIPAA
What requests for alternative or non-secure communication actually mean under the HIPAA Privacy Rule
What counts as Protected Health Information (PHI)
Why a free email address might be a red flag for prospective clients
How to get a BAA protected email, with a domain name or without

In our latest episode, we continue our series on AI use within therapy practices by sharing how to explain to your team members why using non-vetted AI platforms is not permissible.

We discuss:

What counts as Protected Health Information and a breakdown of the often misunderstood 18th identifier under HIPAA
How therapy progress notes and clinical notes are inherently identifying
AI re-identification risk and why this is possible
Why AI use involving client information must be vetted and HIPAA compliance-compatible
What happens when you input data into personal AI platforms
What we mean by AI governance, and why personal AI platforms can’t be governed
Why lack of AI governance is a significant liability
Impermissible disclosures under HIPAA
Why proving low probability of compromise is difficult after the fact, and what this means for your ability to mitigate risk
Managing the emotional pieces of identifying risk and risk mitigation in your practice

v2.10.0

Scheduled Maintenance

We will be temporarily taking the website offline at 10:00 PM Pacific (1:00 AM Eastern) tonight, July 6, in order to make some improvements. We plan to be back online by midnight Pacific (3:00 AM Eastern). We apologize for any inconvenience this may cause. Dismiss