Roy Huggins, LPC NCC
Director of Person-Centered Tech

Person-Centered Tech Support is curated and built by Roy Huggins.

Roy is a counselor in private practice who also directs Person-Centered Tech. He worked as a professional Web developer for 7 years before changing paths. Roy is an adjunct instructor at the Portland State University Counseling program where he teaches Ethics, and is a member of the Zur Institute advisory board. He has co-authored or authored 2 book chapters, acted as a subject matter expert on HIPAA and technology in mental health practice for professional orgs and licensing boards, and routinely consults with mental health colleagues on ethical and practical issues surrounding tech in clinical practice.

We Take Care Of Our Members

Below you’ll see the 4 services we provide to members, but it’s so much more. When it’s time to “Just Ask Roy,” you can:

  • Just send us your therapy tech question. We’ll figure out how to answer it. Sometimes we need to do a bit of research, so we do.
  • Talk to Roy all you need during Office Hours. Ask for what you need. We don’t set limits, so you can get what you need.

Call Us To Ask If Being a Member Is Right For You

If you’re not sure if you need weekly access to Roy when you need him, HIPAA appropriateness reviews of any product you need us to investigate, many CE hours on therapy tech, and videos that can walk you through all the basic security settings you need, just give us a call and we’ll chat with you about it.

You’ll get to meet Liath, who you will interact with a lot after you become a member. She can help you decide if Person-Centered Tech Support is the thing your need:

Call Liath at (503) 893-9717 or email info@personcenteredtech.com to set up a free 10 minute consultation to see how we can help you!

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Office Hours

Office Hours happens 4 times every month (just about weekly.) It is a 90-minute session where Roy answers questions submitted by Person-Centered Tech Support members. Attendees can submit questions beforehand or during the session, and discuss them live with Roy. All members can watch the recording any time after it is posted, in perpetuity.

You don’t have to attend live to submit your questions!

Special Presentations

Sometimes special presentations happen, as well. Here you see a sample of the “Safety-ize Your Smartphone” special session.

9.5 CE Hours Included

After doing more than 100 Office Hours sessions (see below), we decided that our members needed the basic education provided by our HIPAA Investigation Repellent course and the Digital Confidentiality Course Series. We also started doing some more valuable CE events for our members.

So we took all 9.5 CE hours and just included them with the subscription! The following courses are all part of your membership when you subscribe to Person-Centered Tech Support:

  • HIPAA Investigation Repellent: Easy Ways to Prevent Most Security Breaches. 1 CE hour. Video. Get the most basic, simplest, low-hanging fruit ideas for preventing security breaches and avoiding HIPAA investigations.
  • Digital Confidentiality Level 101, the “Gentle Intro.” 1 CE hour. Video, text, and self-check polls. Get a gentle introduction to the basic concepts of HIPAA and security risk management made relevant to mental health pros’ needs.
  • Digital Confidentiality Level I, the “Collaborative security course.” 3 CE hours. Video, text, and self-check polls. We get into the nitty gritty of how HIPAA, professional ethics, and security really work — with lots of concrete examples to help break it down. This course focuses on security risks that you and clients share, such as email, texting, online video, and phones.
  • Digital Confidentiality Level II, the “Getting your practice in order course.” 3 CE hours. Video, text, and self-check polls. Now that we’ve gotten you ready to talk about deeper technical ideas, we finally cover risk analysis and risk management plans in ways that work for therapists. We also explore how to keep your own gear secure, and how to use “the cloud” in ethical, therapy-affirming, and HIPAA-compliant ways.
  • The Ethical Private Practice with Rob Reinhardt, LPC-S NCC1.5 CE hours. Video. Rob Reinhardt and Roy Huggins provide a survey of the basic legal-ethical issues that arise in starting and maintaining a mental health private practice.
Like very few others, Mr. Huggins can present with warmth and clarity on complex issues that most therapists wonder about in simple, understandable language. Ofer Zur, PhD

[Roy] is unusual in his grasp of technology, clinical work, and professional ethics… All this done in language that was easy to understand without being a techie… Albert J. Bernstein, PhD

Roy you are one of the best teachers I have ever run across in my life. Anonymous Member of Person-Centered Tech Support

ACEP LogoPerson Centered Tech, LLC is approved by the American Psychological Association to sponsor continuing education for psychologists. Person Centered Tech, LLC maintains responsibility for this program and its content.

ACEP LogoPerson-Centered Tech, LLC has been approved by NBCC as an Approved Continuing Education Provider, ACEP No. 6582. Programs that do not qualify for NBCC credit are clearly identified. Person-Centered Tech, LLC is solely responsible for all aspects of the programs.

State Approvals

Ohio CSWMFT Pre-Approved Provider #: RCST071601

Pre-approved by the Texas Social Work Board (#6357) and Texas Counseling Board (#1883)

California clinicians: CE approval is through APA and NBCC.

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HIPAA-propriateness Reviews

Need to know if that product you’ve been eyeing will meet your HIPAA and security needs? Just ask Roy!

Ask us to review whatever products you want, whenever you need. If we don’t already have a review for it, we’ll make one. Once again, there are no limits. Ask whenever you need.

HIPAA-propriateness Reviews will get deep into the HIPAA and security issues involved in any given company and its products. We give feedback on our impression of the company’s trustworthiness and compliance efforts. We also lay out the things we’ve discovered you need to do to remain HIPAA complaint while using the product.

They really are the ultimate in product reviews.

Screenshot: An Unnamed Practice Management System's Review Summary

Review Summary showing poor review for an unnamed practice management system

Members can view all our reviews of practice management systems
(including the names of those systems, of course!)

Screenshot: An Unnamed Financial Service's Review Summary

Screenshot of unnamed financial service with positive review

Members can view all our reviews of practice management systems
(including the names of those systems, of course!)

Live Sessions 4 Times/Month

Submit your questions whenever they arise. Get them answered in the next Office Hours session. Attend live and discuss your question or watch the recording on your own time. Your choice.

Watch Every Session Ever

No limits! You have access to every video and article in the entire support archive. That means every past episode of Office Hours and the entire library in the Video Help Center.
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Find Your Question

Every question addressed in every Office Hours session is displayed along with the session video. You can search for your question and see if it has already been answered. No need to sift through hours of video. You can go right to what you need.
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Step-by-Step Demos For Your Tech

The Video Help Center is full of videos that articulate in clear steps, with video demonstration, how to make important changes to your tech. Changes like encrypting your computer, controlling how your smartphone sends info to the Internet, and more. We have videos for Macintosh, Windows, iPhone/iPad, and Android.

Video Help Center

When teaching the principles of security and protection for your clients, we get a lot of questions that start with, “But how do I…?” The Video Help Center is where we make sure that those questions gets answered clearly, throughly, and specifically to the tech you use. We provide videos for:

  • Windows 10, Windows 8, and (for a little while longer) Windows 7
  • Macintosh
  • Android
  • iPhone/iPad