What Is This Product?
Nextiva vFAX is an online fax service that facilitates sending faxes via email, online portal, or via a classic fax machine. While the company, Nextiva, offers other products and services for which they will execute a Business Associate Agreement (BAA,) they will not execute a BAA for their vFAX service. They explicitly state that “Nextiva vFAX is not HIPAA compliant…”
For HIPAA friendly online fax options, check out our HIPAApropriateness reviews with a “HIPAA Compliance with this product appears possible?: Yes” outcome. You can view our full list of online fax service reviews published to date here.