Vital Stats
Relevant Product Characteristics
- This product does not appear to have been designed specifically with healthcare in mind. Note that many products that are useful and appropriate for health care professionals are not designed specifically with health care in mind.
What Is This Product?
SOS Online Backup is a cloud-based file backup tool that will enter into Business Associate Agreements with health care professionals. SOS sends copies of files from your computer or computers on their servers, to be retrieved in case of loss of data or your entire computer or drive.
Our Impressions
SOS support was responsive to our questions and supplied information which indicated they are well-suited to the risk management needs of mental health professionals, and they include information about their ability to be HIPAA compliant in their sales materials on their website.
This product offers a free service tier or a free trial account:
We encourage all clinicians interested in this product to try out the free trial or experiment with the free tier to see if it suits your needs.
If you discover anything of concern that isn’t addressed in this review yet, please tell Liath about it at info@personcenteredtech.com.
- Click here for the free trial or free service tier information→. Important note about Business Associate Agreements: This product does not seem to offer a Business Associate Agreement for the free trial or free service tier. Do not use client information when testing the product.
Caveats
Caveats are criticsms of the company or product that we feel are relevant to your risk management or other important considerations.
None
Notes
Notes cover points where the product can’t ensure compliance or ethical action for you. These help you know what your part of the compliance puzzle looks like when using this product. A high note count usually correlates with a feature-rich product, and not necessarily with a product that has problems.
1) If you need a Business Associate Agreement be sure to sign up for a Business plan
If you are storing PHI with SOS Online Backup, you’ll need a BAA. But you’ll only be able to enter into a BAA if you sign up for a Business level plan.
2) Request your BAA before using the product
You need to request your BAA with this product as it is not executed automatically at registration. This can be done by contacting their support.
3) Confirm that backups are functioning
Remember that HIPAA’s security standards call on us to regularly check our backup systems to make sure they’re working. Ensure that backups are running by checking the SOS Online Backup application.