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SOS Online Backup

Published March 30, 2017. Product Features:

Company that makes this product:

SOS Online Backup Product Home Page | Trial Account Page

Important: HIPAApropriateness reviews, including their summaries, are for informational purposes only. They are neither consultation nor legal advice. Be aware that while we do our best to be thorough and complete, information may be missing or possibly even inaccurate. Products also change quickly, and the review may become out of date. By continuing to read, you agree to use the information in HIPAApropriateness reviews and their summaries at your own risk.

Vital Stats

HIPAA compliance with this product appears possible?: Yes.
Recommend for your HIPAA risk management needs?: Yes. SOS Online Backup is a good backup solution for small to large group practices. Read our 3 notes for some details regarding proper use of the product.
# of Caveats: 0 view caveats→
# of Usage Notes: 3 view notes→

Relevant Product Characteristics

  • This product does not appear to have been designed specifically with healthcare in mind. Note that many products that are useful and appropriate for health care professionals are not designed specifically with health care in mind.

What Is This Product?

Ess Oh Ess Online Backup logo with a key in the middle of the letter OhSOS Online Backup is a cloud-based file backup tool that will enter into Business Associate Agreements with health care professionals. SOS sends copies of files from your computer or computers on their servers, to be retrieved in case of loss of data or your entire computer or drive.

Our Impressions

SOS support was responsive to our questions and supplied information which indicated they are well-suited to the risk management needs of mental health professionals, and they include information about their ability to be HIPAA compliant in their sales materials on their website.

 

This product offers a free service tier or a free trial account:

We encourage all clinicians interested in this product to try out the free trial or experiment with the free tier to see if it suits your needs.

If you discover anything of concern that isn’t addressed in this review yet, please tell Liath about it at info@personcenteredtech.com.

Caveats

Caveats are criticsms of the company or product that we feel are relevant to your risk management or other important considerations.

None

Notes

Notes cover points where the product can’t ensure compliance or ethical action for you. These help you know what your part of the compliance puzzle looks like when using this product. A high note count usually correlates with a feature-rich product, and not necessarily with a product that has problems.

1) If you need a Business Associate Agreement be sure to sign up for a Business plan

If you are storing PHI with SOS Online Backup, you’ll need a BAA. But you’ll only be able to enter into a BAA if you sign up for a Business level plan.

2) Request your BAA before using the product

You need to request your BAA with this product as it is not executed automatically at registration. This can be done by contacting their support.

3) Confirm that backups are functioning

Remember that HIPAA’s security standards call on us to regularly check our backup systems to make sure they’re working. Ensure that backups are running by checking the SOS Online Backup application.