The new 2014 ACA Code has made sweeping changes to standard of care around using communications tech with clients. We discuss and explore the new standards.
The 2014 ACA Code of Ethics has added a new mandate to protect confidentiality of potential clients, which has an impact on email and new client contact.
Most of us know that Skype is no longer seen as suitable for online therapy. But many of us don’t know why, or that it will happen to other software, too!
All communications with a client are legally part of their medical record, but do we document every single email or text? How do we document them?
Concerned about credit card fees in your practice? Thinking about passing the fees on to clients but not sure if it’s legal or ethical? This article fully explores the issue.
I know most of us need new HIPAA/HITECH rules like we need bird flu, but they’re here. And they have a lot to say about us doing risk assessments.
Part 5 of 5 in our Four Core Principles series. Click here to see the whole series together. “I think what you have is a solution in search of a problem.” (Many Business/Technical Consultants Regarding Many Things) Some tools matched with some clients are “a solution in search of a problem.” This means that the […]
Part 4 of 5 in our Four Core Principles series. Click here to see the whole series together. “Sites on the World Wide Web… 1. Regularly check that electronic links are working and professionally appropriate… 3. Provide electronic links to relevant state licensure and professional certification boards to protect consumer rights and facilitate addressing ethical […]
Part 3 of 5 in our Four Core Principles series. Click here to see the whole series together. “Counselors inform clients of the benefits and limitations of using information technology applications in the counseling process and in business/billing procedures. Such technologies include but are not limited to computer hardware and software, telephones, the World Wide […]
Part 2 of 5 in our Four Core Principles series. Click here to see the whole series together. “[HIPAA covered entities] Identify and protect against reasonably anticipated threats to the security or integrity of [clients’] information; Protect against reasonably anticipated, impermissible uses or disclosures; and Ensure compliance by their workforce.” (HHS.gov HIPAA Help Website, Summary […]