Now that we aren’t able to swipe cards for clients in person, how do we manage taking remote payments with teletherapy? What are the issues that we’re going to see? Taking payments from far away can be tricky (or very easy!) Roy covered 20 minutes of the basics that every practitioner who takes payments remotely […]
Who couldn’t benefit from more community around their private practice? Standards around using social media in our practices are needed, however.
With the growing popularity of telemental health, it’s a wonder that it isn’t easier to identify which software is best to use to perform these services. Here I will try to provide some clarity on that subject. What Video Software Should I Use? When choosing software, we need to consider if it is secure enough […]
Social media policies, communications policies, non-secure communication risk assessments… and that’s just the tech-related stuff! How do we manage it all and still do therapy?
Electronic Records and the ACA 2014 Code of Ethics: Disclosing Record-Keeping to Clients (3rd in a series)
The 2014 ACA Code of Ethics is taking the lead on asking counselors to disclose to clients when and how they keep e-records. Other professions may follow.
The new 2014 ACA Code has made sweeping changes to standard of care around using communications tech with clients. We discuss and explore the new standards.
The 2014 ACA Code of Ethics has added a new mandate to protect confidentiality of potential clients, which has an impact on email and new client contact.
Most of us know that Skype is no longer seen as suitable for online therapy. But many of us don’t know why, or that it will happen to other software, too!
All communications with a client are legally part of their medical record, but do we document every single email or text? How do we document them?
Concerned about credit card fees in your practice? Thinking about passing the fees on to clients but not sure if it’s legal or ethical? This article fully explores the issue.