by Evan Dumas | Mar 3, 2026 | Clinician Resources, Podcasts
In our latest episode, we share a PSA for group practice owners to address unauthorized AI use within your practice.
We discuss:
What we mean by governance
What counts as Protected Health Information (PHI)
The standard we use at PCT to determine if something is PHI
Why AI tools like ChatGPT are inappropriate for PHI
De-identification standards under HIPAA
Ethical standards and informed consent for clinical use of AI
Concrete next steps to take as a practice leader to address AI use in your practice
by Evan Dumas | Feb 19, 2026 | Clinician Resources, Podcasts
In our latest episode, we discuss the HIPAA responsibilities for therapy practice owners when closing their practice or retiring.
We cover:
Common assumptions about responsibilities after retirement
What determines your record retention length
How long you must remain contactable after closing your practice and why
The key functionalities you need to maintain, and the most economical ways to DIY them
Outsourcing to an executor service as an alternative to the DIY approach
Common mistakes that are made when shutting down a practice and how to avoid them
Practice closure planning as part of client care planning
Action steps to take if retirement is on the horizon
by Evan Dumas | Feb 12, 2026 | Clinician Resources, Podcasts
In our latest episode, we offer actionable tips for practice owners regarding the rapidly changing landscape of online referral sources.
We discuss:
How online referral sources have changed over the last year
Why Psychology Today is no longer the dominant referral pathway
Emphasizing community based referrals
How clients are using AI to find therapists
How AI tools prioritize results
Practical do’s and don’ts for being findable via AI
by Evan Dumas | Feb 5, 2026 | Clinician Resources, Podcasts
In our latest episode, we share what’s actually necessary when updating your Notice of Privacy Practices due to Part 2.
We discuss:
The confusion around updating NPPs without an updated model from HHS
A quick refresher on Part 2
Who is considered a lawful holder under Part 2
Next steps for updating your NPP if you are a Part 2 program or lawful holder
Our free resource on updating your NPP before the 2/16 enforcement deadline
by Evan Dumas | Jan 29, 2026 | Clinician Resources, Podcasts
In our latest episode, we share advice on how to avoid phishing scams.
We discuss:
Phishing scams in text messages and email
Common scams you might encounter
What not to do when you get a suspicious text message
PCT resources for how to identify scams and social engineering
by Evan Dumas | Jan 22, 2026 | Clinician Resources, Podcasts
In our latest episode, we have an update (and are once again offering reassurance) around the proposed HIPAA Security Rule changes.
We discuss:
The proposed Security Rule update on the OCR’s spring regulatory agenda
Why you’re already in good hands if you’re following PCT’s advice
Some of the proposed changes that will impact therapy practices
Reassurance about these proposed changes
Effective dates versus compliance date
Forecasting scenarios for these changes to take effect
Steps to take now (and important things to not do now) to be proactive rather than reactive
by Evan Dumas | Jan 15, 2026 | Clinician Resources, Podcasts
In our latest episode, we chat with Dr. Maelisa McCaffrey of QA Prep about how the landscape of insurance and documentation has shifted over the last decade.
We discuss:
Risk adjustment audits and how they impact providers
Billing codes and audit red flags
AI documentation and how insurance companies are using AI
Considerations when using AI for documentation
Pressuring professional associations to advocate for clinicians and clients
Our upcoming CE event on January 30th with Maelisa on how auditors think and why
by Evan Dumas | Jan 8, 2026 | Clinician Resources, Podcasts
In our latest episode, we share what to do as a practice owner to prevent email hacks, and how to respond if one occurs.
We discuss:
Technical and behavioral measures to take to prevent email hacks
Mandating two-factor authentication system-wide
Education and staff training for prevention
Creating a shame-free security culture in your practice
Steps to take if you receive an email that looks suspicious
Steps to take if you find out your email has been hacked
Breach reporting timelines to be aware of
PCT resources that guide you through security training and awareness; risk analysis and mitigation planning; and breach investigation, documentation, and reporting
Ongoing training and security reminders for your team
by Evan Dumas | Dec 18, 2025 | Clinician Resources, Podcasts
In our latest episode, we’re highlighting the stories that impacted your practices this year, and the main takeaways from each story.
We discuss:
The proposed changes to the HIPAA Security Rule
Common sense security updates to incorporate into your practice
The proliferation of AI and ways therapists can differentiate themselves from AI
The proliferation of platforms offering practice management as a service
How group practices can stand out from these practice management platforms
Clinician burnout and clinicians returning to their clinical roots
Progression of cross-jurisdictional practice mobility
The uncertainty around the Medicare telehealth cliff
by Evan Dumas | Dec 12, 2025 | Clinician Resources, Podcasts
In our latest episode, we chat with Ben Cutler, CEO of Hushmail, about how a secure email service can be a crucial part of your practice’s tech stack.
We discuss:
How secure email can complement the communication features of your EHR
Communication gaps in EHRs that can impact your security circle
Pairing secure forms with secure email to optimize the intake process
Secure communications as a marketing asset
Creating more efficient streamlined services for clients and providers
Addressing burnout via efficient business systems
Using Hushmail to customize forms and coordinate care
Misconceptions around non-secure communications
The difference between HIPAA friendly and HIPAA secure
