We know that one of your biggest concerns right now is staff working remotely, and in making sure they’re being safe and secure. Luckily, VPNs are a low-cost and easy way to help solve this problem. VPN stands for “Virtual Private Network”. VPNs work by signing up for a VPN service and then installing that […]
Now that we aren’t able to swipe cards for clients in person, how do we manage taking remote payments with teletherapy? What are the issues that we’re going to see? Taking payments from far away can be tricky (or very easy!) Roy covered 20 minutes of the basics that every practitioner who takes payments remotely […]
“How do I get recordings of my sessions to my supervisor?” Since everyone is doing teletherapy in some way, we are seeing this question pop up a lot. We’ve talked about this in Office Hours and since everyone is in teletherapy, even supervisees, we figured we’d address it on a super accessible platform… like Facebook […]
A current trend in telemental health is the use of “platforms” for delivering and managing services. Platforms are integrated services that include multiple features for telemental health pros besides just the basic video calling. The question is: do you need one for your telemental health practice? Or is a piecemeal approach to your tech the […]
On June 3rd (2016), we were lucky enough to get a presentation on telemental health from Jay Ostrowski. You can view the whole thing here (no reg or payment required.) He didn’t just talk about telemental health, though! Being as close to the machine of change as Jay is, he dropped some pretty big pearls […]
A phone line for your practice that costs ZERO dollars? Sounds too good to be true. With HIPAA, it might be… or it might not?
After October 1st, the American payment card industry is switching to “EMV” chip cards, which require you to have new gear. Do you need to get it now?
Windows 10: so great that Microsoft skipped Windows 9 to get right to it! It appears, though, that in the rush to get it out there, Microsoft may have overlooked a few privacy issues (or maybe they did it on purpose?…) Windows 10 is built to be very integrative with Microsoft’s online servers. The default […]
Some claim that electronic records are safer than paper because of encryption. This statement is at once totally right and dangerously wrong.