Episode 404: HIPAA-friendly Texting – What You Need to Know

we’re covering the fundamentals of texting in group practice.

We discuss HIPAA compliance as a process, not a product; secure and non-secure text messaging; client requested alternative communications; how to use SMS texting in a compliance compatible way; what to have in place with your phone service provider; what to do about personal phone services; phone service providers we recommend (and don’t recommend) for teams; and how to document text messages.

Episode 342: Getting Your GFEs into Gear for 2024

We discuss best practices for providing Good Faith Estimates for long term recurring care including: whether clients need to sign their GFEs; dissemination of information vs creating a contractual bond; how to provide GFEs to clients; how to document GFEs; what you should include in a Good Faith Estimate; who should get a GFE and why; and when to provide GFEs for clients.

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Scheduled Maintenance

We will be temporarily taking the website offline at 10:00 PM Pacific (1:00 AM Eastern) tonight, July 6, in order to make some improvements. We plan to be back online by midnight Pacific (3:00 AM Eastern). We apologize for any inconvenience this may cause. Dismiss