by Evan Dumas | Jan 15, 2026 | Clinician Resources, Podcasts
In our latest episode, we chat with Dr. Maelisa McCaffrey of QA Prep about how the landscape of insurance and documentation has shifted over the last decade.
We discuss:
Risk adjustment audits and how they impact providers
Billing codes and audit red flags
AI documentation and how insurance companies are using AI
Considerations when using AI for documentation
Pressuring professional associations to advocate for clinicians and clients
Our upcoming CE event on January 30th with Maelisa on how auditors think and why
by Evan Dumas | Jan 8, 2026 | Clinician Resources, Podcasts
In our latest episode, we share what to do as a practice owner to prevent email hacks, and how to respond if one occurs.
We discuss:
Technical and behavioral measures to take to prevent email hacks
Mandating two-factor authentication system-wide
Education and staff training for prevention
Creating a shame-free security culture in your practice
Steps to take if you receive an email that looks suspicious
Steps to take if you find out your email has been hacked
Breach reporting timelines to be aware of
PCT resources that guide you through security training and awareness; risk analysis and mitigation planning; and breach investigation, documentation, and reporting
Ongoing training and security reminders for your team
by Evan Dumas | Dec 18, 2025 | Clinician Resources, Podcasts
In our latest episode, we’re highlighting the stories that impacted your practices this year, and the main takeaways from each story.
We discuss:
The proposed changes to the HIPAA Security Rule
Common sense security updates to incorporate into your practice
The proliferation of AI and ways therapists can differentiate themselves from AI
The proliferation of platforms offering practice management as a service
How group practices can stand out from these practice management platforms
Clinician burnout and clinicians returning to their clinical roots
Progression of cross-jurisdictional practice mobility
The uncertainty around the Medicare telehealth cliff
by Elizabeth Jones | Dec 15, 2025 | General Business
by Evan Dumas | Dec 12, 2025 | Clinician Resources, Podcasts
In our latest episode, we chat with Ben Cutler, CEO of Hushmail, about how a secure email service can be a crucial part of your practice’s tech stack.
We discuss:
How secure email can complement the communication features of your EHR
Communication gaps in EHRs that can impact your security circle
Pairing secure forms with secure email to optimize the intake process
Secure communications as a marketing asset
Creating more efficient streamlined services for clients and providers
Addressing burnout via efficient business systems
Using Hushmail to customize forms and coordinate care
Misconceptions around non-secure communications
The difference between HIPAA friendly and HIPAA secure
by Evan Dumas | Dec 4, 2025 | Clinician Resources, Podcasts
In our latest episode, we answer a frequently asked question: whether therapy practices actually need cybersecurity insurance.
We discuss:
The benefits and considerations of obtaining a cybersecurity insurance policy
PCT’s stance on cybersecurity insurance for solo and group practices
How cyber insurance relates to your full HIPAA compliance program
Common reasons for claim denials
The six major areas where cyber policies differ, and how to choose your policy
How a PCT risk analysis can help you determine what level of insurance makes sense for your practice
by Evan Dumas | Dec 4, 2025 | Clinician Resources, Podcasts
In our latest episode, we share some positive stories to bring you some peace of mind at this time of year.
We discuss:
Increasing transparency requirements for AI service providers
Cross-jurisdictional licensure portability/practice permissions expansion
No telehealth cliff for Medicare clients, and the in-person visit requirement
How security standards are becoming easier to adopt
Practice culture becoming easier due to supportive systems
by Evan Dumas | Nov 20, 2025 | Clinician Resources, Podcasts
In our latest episode, we chat with Gabrielle Juliano-Villani of Medicare Consulting for Therapists about recent updates regarding Medicare and telehealth.
We discuss:
The extension of in-person visit requirement
What that means for new and established clients
Coping skills for the ups and downs of business
Main takeaways for practice owners with the recent extension
Where to get updates on this topic
by Evan Dumas | Nov 6, 2025 | Clinician Resources, Podcasts
In our latest episode, we unpack what Practice Management Companies (PMCs) are, and the legal and ethical considerations for therapists when using these platforms.
We discuss:
The proliferation of Practice Management Companies
The difference between PMCs and EHRs
Why the benefits of PMCs are so tempting to new clinicians in particular
How these companies are marketed vs. what clinicians can actually expect
Who owns PMCs, and the implications of that
How group practice owners can use this information when hiring new clinicians
How solo practitioners can weigh this information when deciding what platforms to use
Our recent webinar that dives deeper into this topic with Kelly and Miranda from Zynnyme and Eric Strom, therapist attorney
by Evan Dumas | Nov 6, 2025 | Clinician Resources, Podcasts
In our latest episode, we have an update for you on what’s changed with teletherapy coverage for Medicare clients.
We discuss:
Our free 90 minute webinar that goes deeper into this topic
What is still covered for behavioral/mental health services
What has changed for behavioral/mental health services
Who is considered an established client or a new client
Exceptions to the in-person visit requirement
Next steps to take to prepare for this change in your practice
Medicare Advantage plans and Medicaid
