Nov 6 , 2025

Eric Ström, JD PhD LMHC Group Practice Office Hours (November 6th, 2025)

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access to secure messagingBAAbusiness email communicationensuring client privacyEric-Day SessionGmailgoogle workspaceGoogle Workspace BAAHIPAA breachHIPAA compliantHIPAA covered entityHushmailincidental vs accidental disclosure of PHIindependent contractorsleasing out office spaceLocal Model AI agentmaintaining updated chartsmitigating unnecessary PHI accessoffline AI modelPCT and Eric recommendationsPCT Security Policy and Procedures ManualPHI breachreferral processRisk Analysissample logsharing video recordingssigned ROIsSpruce

Jul 11 , 2025

Group Practice Office Hours (July 11th, 2025)

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appointment reminderscontact forms on webpagedisposing of handwritten notesencrypted vs non-encrypted communicationGmailGoogle AdsGoogle formsGoogle Meetgroup practice tech podcastguidance and suggestionsHIPAA consistentinitial contact forminternet advertisingLuxSciLuxsci secure connectorMeta adsnon-secure communicationPHIprogress notespros and cons of a Clinical Director for admin supportprospective clientssecure emailSimple Practice contact formSimple Practice emailstaking notes on iPadtaking paper notestracking IP addresses

Dec 2 , 2022

Group Practice Office Hours (December 2nd, 2022)

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Brighter Visionscamera/doorbellcontinuing careexpat populationGDRP noticesGmailHIPAA breachLuxScinotifying referring doctor of client detailspersonal emailsPHI datare-configure Google Analyticsremote admin teamROIsecure contact formspam email folder

Nov 4 , 2022

Group Practice Office Hours (November 4th, 2022)

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GmailHushmailLuxSci

Aug 20 , 2021

Group Practice Office Hours (August 20th, 2021)

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accomodationsappointment reminderAsusBAAclient feedback formscloud storageconstructioncontractorsdata backupdd-wrtdictation softwareDNS attacksenabling security settingsencrypted responseForm BlockGmailGoogle BusinessHIPAA compliantHIPAA trainingHIPAA-compliant Zoom accountHP Wireless 9010 PrinterInformed Consentleadership manuallocation of policiesMerlinoff-boardingPeplinkPHIPHI on personal computerprioritize securityprotonmailPsychology Todayrecommendationsresponding to initial contact emailsreview access logsRouterssecure contact formseeing siblings individuallysilo-ing customer dataSimple PracticeSoho surf routerspecial consentTOSunsecured emailupdateVPN

Jul 30 , 2021

Group Practice Office Hours (July 30th, 2021)

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BAAclinical staffcompliance considerationsConsent to Treatment formcontract workcredentialing and billing specialistGmailHIPAA compliance and securityHIPAA compliantHIPAA secureincoming communicationno specified therapistnon-clinical staffnon-healthcare non-licensed professionalsRequest for Nonsecure Communication formrisk management proceduresROItherapist of recordtransporting physical PHIW-2 employees

May 14 , 2021

Group Practice Office Hours (May 14th, 2021)

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archiving emailsaudit log reviewclient deathcommunications releaseEHREHR systemelectronic signaturesGmailGoogle Data Loss PreventionGoogle MeetGoogle VaultGoogle Workspace / GSuiteGoogle Workspace-Archived UserGSuite accountHIPAA secureHIPAA Security and Compliance ProgramHIPAA-compliant Zoom accountIdentillectintake formsIntakeQletter authorizationLuxScinon-healthcare groups vs. healthcare groupsnotification of breachPHI breachreport to DHHSretentionSecure connectsecure emailSimple Practicesuspicious sign-inthird-party vendorstriggering auditsviolating HIPAA

Mar 18 , 2021

Group Practice Office Hours (March 18th, 2021)

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2 factor authenticationantivirusApple ID usedBAAchanging group emailclosing old accountscovered by BAAdata breachdevices no longer in your custodydisabling syncdisk utility programdownloading software/appsemail notificationemails going to unwanted accountsemployment paperworkensuring protocols are being followederase or transfer PHIGmailGrammerlyguidelinesHushmailindependent contractorsintegrating accountsitunes store / Apple Play storekeep locked itemsOutlookPCT BYOD protocolplug-insreformatting a hard drivereport to DHHSRing doorbellsecure accountssecurity officer/deputy security officersecurity risksSecurity TrainingSmarterMailvideo doorbell serviceVPNW-2 employeeswiping printers