Apr 16 , 2026

Eric Ström, JD PhD LMHC Group Practice Office Hours (April 16th, 2026)

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'My Notes'Breach Notification Rulebusiness consultationChatGPTcovered by BAAdata storagedifferent groups/tiersdual licenseEric-Day Sessionformer employee's clientHIPAA compliance and securityHIPAA compliantinsurance companieslegal/ethical considerationslowering rate/feeno BAAPCT and Eric recommendationspracticing abroadprivate pay clientsprogress notesremote therapy from Swedensuperbill reimbursementSwedish tax lawsZoom AI tanscription

Mar 12 , 2026

Dr. Maelisa McCaffrey Group Practice Office Hours (February 12th, 2026)

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Aetna InsuranceAI for note writingcatching up notes in EHRchanging an Adjustment Disorder DXdocumentation requirementsDr. Maelissa McCaffrey SessionEvernorthin-session notesinsufficient documentationinsurance companiesinsurance raise requestintake/assessmentsjustifying medical necessitymaintenance/supportive therapymedical necessity wording / requirementsNOS (Not Otherwise Specified) diagnosisprogress notessigned documents via client portalsubstance abuse assessmenttelehealth consent documentstelehealth sessionstherapist locationtrashing paper and electronic notestreatment plan goalstyped signaturesunlocking and amending clinical notes

Jul 11 , 2025

Group Practice Office Hours (July 11th, 2025)

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appointment reminderscontact forms on webpagedisposing of handwritten notesencrypted vs non-encrypted communicationGmailGoogle AdsGoogle formsGoogle Meetgroup practice tech podcastguidance and suggestionsHIPAA consistentinitial contact forminternet advertisingLuxSciLuxsci secure connectorMeta adsnon-secure communicationPHIprogress notespros and cons of a Clinical Director for admin supportprospective clientssecure emailSimple Practice contact formSimple Practice emailstaking notes on iPadtaking paper notestracking IP addresses

May 23 , 2025

Dr. Maelissa McCaffrey Group Practice Office Hours (May 23rd, 2025)

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accessing and changing documentationAI for note writingappend progress notesauditing and monitoringauditsBreach Notification Ruleburden of note writingclient billingclient consentclient suicide documentationclients subjective reportcompromised PHIcopying and pastingdocumentation standardsdocumenting chargesdocumenting contact between sessionsdocumenting initial inquiries from prospective clientsdocumenting progress of longterm clientsDr. Maelissa McCaffrey SessionEmotional Support Animal letterEOBethical standardsGoogle DriveGoogle FormHIPAA compliance and securityHIPAA covered entityinformed consent documentinsurance companiesInternal Family Systems (IFS)Internal Family Systems (IFS) protocolliability concernsmail containing PHImedical setting vs. mental health servicesNote taking softwareobjective contentopened mailPCT guidancePCT recommendationsPCT wayprogress notespronoun documentationpsychological/neuropsychological testing servicesPsychology Todayrepercussionsself-pay practicestorage requirementsstoring PHItimestamped changesusing AIwaiting fee

Mar 6 , 2025

Eric Ström, JD PhD LMHC Group Practice Office Hours (March 6th, 2025)

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abandoned recordsautomatic mileage trackingbest practicescollection agenciesconsent formscoordination of careCustodian of Recordsdeactivate WPSDropboxEHREric-Day Sessionethernet connectionsfirmware updatesformer employeegoogle workspaceHIPAA compliantHIPAA Conduit RuleHIPAA friendlyHIPAA Security RuleHIPAA violationsHome and Mobile Teletherapy Work Check SheetsHushmailiPlumlaws or statuteslocked file cabinetsLuxScimental health providerOrbi router settingsparental custodyparenting planprogress notesproposed changesrecords subpoenarelease of recordsRights of AccessRingRXROIsecure textingsecurity risksSignalSignal encryptionSSIDstaffingThe Campaign Registry (TCR)transfer datatransmitting highly sensitive assessmentsTresorit

Feb 28 , 2025

Group Practice Office Hours (February 28th, 2025)

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annual risk assessmentbest practicesconfidentialityencrypted and password protectedePHIFirewallHIPAA compliance and securityparental custodyparenting planprogress notessecurity risk assessment

Nov 1 , 2024

Group Practice Office Hours (November 1st, 2024) with Emily Decker, MS, LPC, NC on Accessibility & Teletherapy

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accessibility features and functionalityaccessibility toolsaccessibility-friendlyanti-oppression client carecontains PHIEHREHR system featuresHIPAA compliantHIPAA friendlyHIPAA securekey considerationsLuxScimass emails and promotional itemsmultiple partners (polyamory)neurodivergent affirming client carePCT feedbackpractice cultureprogress notesresources and servicessecure emailusing names in client notesvideo platformwebsite accessibility

Sep 13 , 2024

Group Practice Office Hours (September 13th, 2024)

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1099 contractoraccidental breachassigning trainingBYOD policyclient records requestclinicians starting their solo practiceenhanced conversions through Google Adsfamily therapyfaxed patient recordsFedEx faxGood Faith EstimateHIPAA compliance and securityHIPAA related obligationsindustry rewuirementsIntake and Initial Treatment Plan Noteinternational group practicelegal and ethical responsibilitymarketing in the digital ageminimum requirementsnavigating marketingnotification of breachobtaining ROIsOSHA roadmapPCT recommendationsprogress notesrecommendationsrelease of recordsreverse contractor modelROISearch Engine Optimization (SEO)session feesTermination Note templatestime frame to notify clients of inactive statusWorkplace Violence Prevention Program

Jun 28 , 2024

Group Practice Office Hours (June 28th, 2024)

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18 identifiers of PHIBrighter Visionscontact forms on webpagecounseling servicesdisclaimerdisputing chargesHIPAA breachHIPAA violationinsurance vs self paylist servesno BAApayment processorPCT recommendationsPHIPHI confidentialityPracticing Across State Lines and Borderspreferred pronouns and namesprogress notessigned consent formssupporting documentstransgender awareness and supporttreatment summaries

Jun 14 , 2024

Group Practice Office Hours (June 15th, 2024)

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1099 contractoraccess to filesArchived User LicenseBAAcontractor cliniciansemployee vs contractorsGoogle VaultGoogle Workspace / GSuiteGoogle Workspace Business PlusHIPAA secureMail HippoMentaya benefits checkeroffboarding clinicianPHIpractice manager/ director oversightprogress notesReimbursifyROIssupervision and case consultationtracking referrals