May 21 , 2026

Session 559: Solo Practice Office Hours (May 21st, 2026)

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autofill featuresChrome browserconduit exceptiondispute resolutionfacetimefollow-upfree backupshipaa complianceHIPAA compliance red flagsHIPAA concernsHIPAA considerationslastpasslogging in to Gmailno BAApodcast recommendationsSafe Harbor Protectionsecurity and compliancesettings securitysignalStripetelehealth servicesweb extension download vs desktop

Apr 23 , 2026

Session 555: Solo Practice Office Hours (April 23rd, 2026)

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access and sign BAAbest practicescontact formdeleting phidoxy.meform submission dataGoogle BAAGoogle productsGoogle workspace accounthushmailnew email - same domainprivacy concernssecure contact onlinesecure emailsignalSquarespace pagetelehealth services

Jan 11 , 2024

Session 438: I read that Google accounts are being hacked without the need for passwords...

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2FAclient communicationsdonating laptopsfactory resetGlassdoorGoogle accounts being hackedGoogle Business AccountHIPAA compliantLegally Practicing Across Borderspictures of insurance cardsprotect PHIretiring from practiceSprucetelehealth servicesThird-party apps

Aug 10 , 2023

Session 416: Is it still safe to use Zoom for telehealth?

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BAA revisionsgoogle voiceHIPAA compliantSimple PracticeSprucetelehealth servicesTerms of ServicevaultZoom

Aug 3 , 2023

Session 415: What is NOT HIPAA-appropriate about WhatsApp?

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BAAcall transfers from VoIPGoogle workspaceHIPAA compliantinformed consentinternational malpractice insurancekeeping devices secure while travelingprivacy issuesscanning old chartsschool email addressessecure internet for telehealthservice ratingshredding paper chartssquaretelehealth servicesvirtual filing cabinetWhatsApp

Jul 13 , 2023

Session 412: Is it HIPAA compliant to search or login to services incognito?

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Acuityauto connect to public WiFiBAAbusiness bank informationcloud storagecreating invoicescustom BAAdocs and excel sheets without PHIElectronic Federal Tax Payment Systemethernet cable connectionFloridaGoogle domainsGoogle workspaceguidance on out-of-country practice risksHIPAA complianthushmailincognito modeIRS direct payIRS.gov/Paymentslogging in to servicesMcAfee VPNminutes of session vs. standard billable minutesnon-standard session lengthsnot accepting insurancepaper filespaying taxesphiphishing emailsprivate practiceprofessional executors contacting clientsproviding diagnosessaved on USBscheduling softwaresecure messagingshared business WiFiSimple PracticeSprucestoring passwordssuggestionstelehealth servicesvpn

Nov 3 , 2022

Session 376: Where is the definition of residency?

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business and personal lines on one iPhonedefinition of residencydual residencyHIPAA compliantlandlines for businessListservLMHC in Washington Statelogging in with Google IDpracticing across state linesremoving SMS supportsecurity/privacy of voice mail messagessignaltech-privacy forumtelehealth servicesWashington Post article

Sep 1 , 2022

Session 367: Can you explain DuckDuckGo Email Protection?

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data securityDuckDuckGoemail protectionHIPAA privacy requirementshushmaillastpassmaintenance recommendationsPC laptop Windows 10Release of Information formscheduling a consult callSecurity IssuesSimple PracticeSolo practitionertelehealth servicestop tier widgetupgrading ISP

May 12 , 2022

Session 351: Do you know when the encryption on my Chromebook is active?

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androidBAAbilling companycredentialed with several private and public health insurance companiesDesk Prodownload the client-facing appencrypt my IP addressencryption for ChromebookGoogle announcementiPlumLMHCPCT Wayprofessional executors contacting clientsProfessional willscheduling and appointment remindersSecure Use Agreementsecurity updatesSimple Practicesolo practicesuggestionstelehealth servicesTherapy NotesURL for clientsvpnVPN for home and work WiFivseeYellow Schedule

Feb 10 , 2022

Session 338: Is it safe to set Adobe Acrobat as my default PDF opener?

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Adobe Acrobatantivirus/antimalwareapp storageauto-updateBAAChrome extensionenabling fingerprint scannerfirmware updatesGoogle workspacemicrophone recommendationsMicrosoft OfficeNetgear routerNetgear's Armor serviceno BAAonedrivePayPalPCT WayPDF openerpersonal hotspotphisecurity considerationssharing documentsSolo practitionertelehealth servicesTrelloVPNs