May 21 , 2026

Session 559: Solo Practice Office Hours (May 21st, 2026)

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autofill featuresChrome browserconduit exceptiondispute resolutionfacetimefollow-upfree backupshipaa complianceHIPAA compliance red flagsHIPAA concernsHIPAA considerationslastpasslogging in to Gmailno BAApodcast recommendationsSafe Harbor Protectionsecurity and compliancesettings securitysignalStripetelehealth servicesweb extension download vs desktop

Jan 23 , 2025

Session 490: Office Hours (January 23rd, 2025)

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avastCo-Pilotencrypted connectionencryption softwareexternal driveHIPAA vulnerabilitiesIP addressiPlumIVPNlastpassMicrosoft EdgeMozilla VPNMullvadnon-secure communicationnon-secure communication formNordVPNopt-in optionsProtonVPNrecommended VPNsSimple Practicespecific language requirementsswitching between accountsTeletherapyThe Carrier Registrythumb driveTikTok banVPNsWashington Post article

Feb 23 , 2023

Session 392: Are there any of the Nord services / products you would not recommend?

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completely virtual solo practicedoxy.meGoogle MeetGoogle workspaceHIPAA complianthipaa secureinternal IDslastpassMentalycNord servicesNordlockerNordpassNordVPNprospective clientsSessions Health EHRStripesync to calendarTeletherapyTerms of ServicewaitlistZoom

Feb 16 , 2023

Session 391: Can you speak to how storing scanned paper charts in the cloud works?

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auto-fill optioncloud storageconcerns of data breachesEHR chartselectronic vs. paper storagekeeping records 7 yearslastpassMedicare & Medicare Advantage subscribersstored credit card informationstoring passwords

Jan 26 , 2023

Session 388: My phone has been dropping my internet frequently ever since we got a new internet router...

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2FABAAconcerns of data breachesdropping internet connectionlastpasslong term storagemoving clinical documentsnew internet routerpassword managerrecommend separate accountsrecommendationsreviewing client casesSolo practitioner

Sep 1 , 2022

Session 367: Can you explain DuckDuckGo Email Protection?

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data securityDuckDuckGoemail protectionHIPAA privacy requirementshushmaillastpassmaintenance recommendationsPC laptop Windows 10Release of Information formscheduling a consult callSecurity IssuesSimple PracticeSolo practitionertelehealth servicestop tier widgetupgrading ISP

Apr 14 , 2022

Session 347: How can I identify patients in Quickbooks (and in my EHR) without violating HIPAA?

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accessing PHIAdobe Acrobat Reader DCchromebookconvert to GoogleDocument cloudGoogle My BusinessGoogle workspaceHIPAA compliantHIPAA violationsidentifying factorslastpassno BAApassword policyQuickbooksSolo practitionertwo-factor authentication

Mar 31 , 2022

Session 345: How do I know if my computers have Java?

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chromebookgoogle driveJava vulnerabilitylastpassLinkedInseparate loginstoring research fileswebsites that may/may not access PHIWindows 10 OS

Mar 3 , 2022

Session 341: Is the Windows 11 upgrade is necessary and/or advisable?

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Adaptive Healthbilling and claims managementbilling systemsdelete PHI completelyencryption softwareGoogle workspacehushmailinvoicing systemiPlumIvyPayKeePasslastpassleaving apps containing PHI openmanaging EAP accountsmarketing and training emailsmigrating emailnon-PHI email and documentspassword managementphipolicies and procedurespracticing across state linesrecommendationsrecord EFT and ERA informationScannerProsending invoicessetting up solo practiceshort auto-lock timestrong passwordsthird party companyupgrading to Windows 11

Jan 20 , 2022

Session 335: It seems like I always have poor reception with iPlum...

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apps running in backgroundBAAbitlockerCat6 cableCortanaGoogle recommendationsGoogle workspaceGoogle Workspace verification codeshigh-speed fiber-optic internetiPlumlastpassNordVPNphiPHI in titlesrecovery codesSecurity Issuessetting up new devicesolo practicesuggestionsWindows 10 OS