Apr 30 , 2026

Session 556: Solo Practice Office Hours (April 30th, 2026)

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accidental exposure to PHIAvast's Core Shieldbilling documents that include PHIbreached personal informationbrowser security featuresChrome browserclerical errorclient invoiceclinical documentcloud storagecontract services basisdocument cameraGoogle workspacehandling client foldersHIPAA breachHIPAA considerationshushmailMailhippooffice/admin assistantPCT guidancePCT recommendationspotential legal/ethical concernsprotecting client PHISafarisecure and non-secure communicationsecure vs nonsecure emailsent to wrong addresstelehealth sessions

Feb 26 , 2026

Session 547: Eric Ström, JD PhD LMHC Office Hours (February 26th, 2026)

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access log reviewsaccessing PHIadmin email accountsAI for note writingBAA for VPN serviceclinician outside of practiceEric-Day SessionFirefliesformal 1099 positionGoogle workspaceinformation retentionissuing superbillslegal/ethical considerationsLegally Practicing Across Borderslicensed user vs. userliving/traveling overseasLMHC in Washington Statelowering rate/feemonitoring emailmoving abroadmulti-state licensedOpt-in Contact FormOtter.aiout-of-network (OON)paying outside therapistPCT 2025 Cross-Jurisdictional coursepost-retirementprivate pay modelprivate pay vs. insurance basedprofessional will executerreplace will executerresponsibility to informsecure contact formsecurity of Simple PracticeShared DriveSimplePracticesuperbill reimbursementsupervising therapisttranscriptsW2 pre-licensed employeewait and cancellation listswebinars and training

Jan 15 , 2026

Session 541: Office Hours (January 15th, 2026)

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AI Note TakerBAABAA needsBitwardenclient portalCloud Backupcomputer repairGoogle CloudGoogle workspaceHIPAA considerationsiPlumlegal and ethical risksmanaging account logisticspassword managerPCT recommendationspersonal tasks and work tasksprovides a BAAsecure messagingseparate personal and business accountsSimple PracticeSubscriptiontexting compliance vs. call/voicemail. complianceupdating Communications Policy

Jan 1 , 1970

Session 537: Eric Ström, JD PhD LMHC Office Hours (December 18th, 2025)

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AI software toolsBYOD formconfidentiality formcountersigning optiondevice time-outsdocumenting requestse-signaturesEHR systemend-to-end encryptionEOBEric-Day Sessionexercising HIPAA rightsextra office spacesGoogle workspaceGoogle Workspace BAAHIPAA compliantinformed consentlocally stored PHInegative implicationsnon-BAA service providersnotice of building accesspassword storagePCT recommendationsPCT reviewsprimary insurancerecord correctionresponsibility of informing clientssafety concernssecurely deleting PHI on devicesself-reported medical historySessions EHRstoring PHIThe Evolving Legal-Ethical Standard of Care for the Clinical Use of Artificial Intelligence in Mental Health

Dec 4 , 2025

Session 535: Office Hours (December 4th, 2025)

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app downloadsasset linkassets from meetingclient securityConsent to Video Recordcontains PHIensuring encryptionfee calculationsGoogle Business Mail encryptionGoogle PhotsGoogle PixelGoogle workspaceGoogle Workspace BAAhipaa complianceiPlumobtaining Informed ConsentpauboxPCT recommendationsphireporting varying work hourssecure messagingseparate encryption servicesharing session video clipsStripe invoicetype-in description optionupdating Security Policies and ProceduresvirtruZoom notificationsZoom Screen ShareZoom whiteboardZoom Whiteboard screenshots

Nov 25 , 2025

Session 534: Office Hours (November 25th, 2025)

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Apple accountdenying permissionsdevice hardeningGoogle workspaceHealth appiCloud storageiCloud+ Private RelayiPlumNord accountNordVPNpersonal phone lines under a business accountphiSpruceswitching office WiFi and phone serviceVerizon BAA

Nov 13 , 2025

Session 532: Office Hours (November 13th, 2025)

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accessing PHIAcrobat PDFMaker add-inadding payment optionsbusiness-to-business servicesdisabling applicationsdownloading/uploadingGoogle workspacegroup subscriptionsinvoices/receiptsOffice Applicationsone-off paymentsPDF creationrecurring monthly paymentsservices for cliniciansSquareSpacesubdomain for marketing

Nov 6 , 2025

Session 531: Eric Ström, JD PhD LMHC Office Hours (November 6th, 2025)

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access to secure messagingBAAbusiness email communicationensuring client privacyEric-Day SessiongmailGoogle workspaceGoogle Workspace BAAHIPAA breachHIPAA compliantHIPAA covered entityhushmailincidental vs accidental disclosure of PHIindependent contractorsleasing out office spaceLocal Model AI agentmaintaining updated chartsmitigating unnecessary PHI accessoffline AI modelPCT and Eric recommendationsPCT Security Policy and Procedures ManualPHI breachreferral processrisk analysissample logsharing video recordingssigned ROIsSpruce

Oct 23 , 2025

Session 529: Office Hours (October 23rd, 2025)

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disabling secirity featuresGoogle workspaceHIPAA compliantMalwarebytesNordVPNNovitasNovitasphere website's claims submission pageonline Medicare claims submissionsPC-ACEsharing and storing client informationsharing client PHI with another clinicianstoring passwordsWindows Defender

Sep 18 , 2025

Session 524: Office Hours (September 18th, 2025)

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1passwordApple's Password appconnect/establish a VPNGoogle ChromeGoogle workspaceguidelines vs. observed behaviorsKeychain AccessMacOSmarketing a practice effectivelyNordVPNonline activityPCT suggestionspsychology todayreferral sourcessecure contact formsharing PHIsystem-wide killswitch