Apr 30 , 2026

Session 556: Solo Practice Office Hours (April 30th, 2026)

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accidental exposure to PHIAvast's Core Shieldbilling documents that include PHIbreached personal informationbrowser security featuresChrome browserclerical errorclient invoiceclinical documentcloud storagecontract services basisdocument cameraGoogle workspacehandling client foldersHIPAA breachHIPAA considerationshushmailMailhippooffice/admin assistantPCT guidancePCT recommendationspotential legal/ethical concernsprotecting client PHISafarisecure and non-secure communicationsecure vs nonsecure emailsent to wrong addresstelehealth sessions

Apr 23 , 2026

Session 555: Solo Practice Office Hours (April 23rd, 2026)

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access and sign BAAbest practicescontact formdeleting phidoxy.meform submission dataGoogle BAAGoogle productsGoogle workspace accounthushmailnew email - same domainprivacy concernssecure contact onlinesecure emailsignalSquarespace pagetelehealth services

Apr 9 , 2026

Session 553: Solo Practice Office Hours (April 9th, 2026)

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adding hyperlinkandroiddisable contact formsfirewall protectionhushmailmobile antivirus software appspsychology todaySimple Practicesynonymous termsVPN for home and work WiFiVPN for phonewifi hotspot

Mar 5 , 2026

Session 548: Office Hours (March 5th, 2026)

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AI platformsappointment email/text remindersbackup laptopbilling systemsChatGPTcivilian surveillanceClaudeclient portalcontact formData StorageDepartments of Health and Human Services (DHS/DHHSdestroying recordsEHR recommendationsgather new input for improved outputGoogle Workspace DriveHIPAA-informedhushmailinterpersonal interaction guidanceMicrosoft loginnew notice of privacy practicesno internet connectionnon-cloud basednon-secure communication formsNordVPNon-boarding and current clientsonline claims submissionsout-of-state clientPCT recommendationsPCT Wayservices providedSimple PracticeSiri privacy concernsstate regulationstelehealth appointment linksTherapy FinderWindows 11 Home OSWindows 11 pro

Jan 8 , 2026

Session 540: Office Hours (January 8th, 2026)

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(EILO) Exercise-induced Laryngeal Obstructionapp downloadsbusiness and personal phone linesCanadian-based servicescloud-based hostdigital medical reportdoxy.meEvaluation ReportGlobal Digital CompacthushmailiPlumoffice Google Workspacepersonal Google Workspace accountphirecord sessionsRequest for Electronic Communicationsecure messagingseparate Apple IDssigning consent forms electronicallyspeech-language pathologistssync across devicesU.S. government accessvideo content

Nov 6 , 2025

Session 531: Eric Ström, JD PhD LMHC Office Hours (November 6th, 2025)

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access to secure messagingBAAbusiness email communicationensuring client privacyEric-Day SessiongmailGoogle workspaceGoogle Workspace BAAHIPAA breachHIPAA compliantHIPAA covered entityhushmailincidental vs accidental disclosure of PHIindependent contractorsleasing out office spaceLocal Model AI agentmaintaining updated chartsmitigating unnecessary PHI accessoffline AI modelPCT and Eric recommendationsPCT Security Policy and Procedures ManualPHI breachreferral processrisk analysissample logsharing video recordingssigned ROIsSpruce

Oct 16 , 2025

Session 528: Office Hours (October 16th, 2025)

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accessing clients informationbusiness relatedDepartment of Homeland SecurityEncryptedGoogle Workspace DriveGraphitehushmailiPhone NotesiPlumIvyPayjudicial blockMedicaidpersonal Google drivephiphone security settingsprivacy and security settingsprivacy issuessecure messagingsecurely transferring filessecurity settingsSeparate WiFi from householdsharing notessignalSnopesstate-funded healthcare program recipientstelehealth platformsvirus/malware/spywareWhatsApp

Oct 2 , 2025

Session 526: Office Hours (October 2nd, 2025)

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backup plan for therapycompliance issuesescrow emailGoogle MeetGoogle Workspace BAAHIPAA complianthushmailListservMailhipponon-secure communication formnon-secure communication formsnon-secure emailPCT suggestionsprotonmailtraditional SMS texting

Jul 3 , 2025

Session 513: Office Hours (July 3rd, 2025)

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accepting insurancebilateralstimulation.io appdevice security setupe-signaturesethical standardsfree version vs. paid versionGmail enhanced phishing and malware protectionGoogle Workspace Business basicGoogle workspace Support Areahipaa complianceHIPAA compliantHIPAA considerationshushmailMonarch website contact formnot accepting insurancePCT Device Security Formsprivate networkprotonmailrequest copy of BAAself-pay rateSimple Practicestaying in-networkterminate treatmentTherasoft's User Login Tracking Reportusing family laptop

May 8 , 2025

Session 505: Eric Ström, JD PhD LMHC Office Hours (May 8th, 2025)

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"no secrets" policy1passwordA Law & Ethics Approach to Working with Suicidal Clientsaccessing PHIAetna Medicare patientsAI toolsannual medicare risk adjustment data reviewauditschart accessclient satisfaction surveyscompliance policiesconsent formscontains no PHIcouple and individual therapycouples therapydecline to sign emergency contact formemergency contactemergency serviceencrypted emailEric-Day Sessionethical standardsexecute BAAexecuter of professional willFathom AIGDPR-compliantGoogle/Apple sign-inheightened suicide riskHIPAA complianthushmailinformed consent policyintimate partner violence (IPV)iPlumlegal obligationslegal/ethical considerationsLegally Practicing Across BordersPCT guidancePCT recommendationsphysical storagepositive and insightful feedbackpsychotherapy notesrecords releaserelease of information formsrisk assessmentssafety planningschedulingsigned ROIssigning into telehealth platformSimple Practicesocial media platformssponsor ACT/IPS programsstandard of practicestoring passwordsstoring will electronicallytechnology disruptionsTeletherapytherapy sessionstherapynotestranscriptsupdating passwordsupdating signaturesverifying a client's identityZoom Health