Apr 2 , 2026

Session 552: Solo Practice Office Hours (April 2nd, 2026)

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area codes not workingbusiness phone plancode via text or e-mailemergency numbersGoogle Fihardware keysinternational callsiPlumiPlum pricing changeslinks sent to emailMyChartPCT guidancePCT recommended security behaviorsPCT suggestionsreview client portalsecure file transfersecure texting practicessending clients documentsSimple Practicesound machinessound tilessubscription coststwo-factor authentication (2FA)voices carrying

Mar 19 , 2026

Session 550: Eric Ström, JD PhD LMHC Office Hours (March 19th, 2026)

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4-digit passcodeAI use in the industrycharging work phonecontingency plansdestroying recordsdownloaded paper copy of client infoEric PSAEric-Day SessionHIPAA-compliant data packageinternet and power lossiPlumout-of-state clientpassword and 2FAremote workrental carservices providedstate regulationswireless chargers

Mar 12 , 2026

Session 549: Office Hours (March 12th, 2026)

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4 digit passcode/face recognitionCapeEHR accessiPlumlegal/HIPAA issuemobile phone securityPCT Wayprinter storing PHIprofessional executor servicesafeguards and considerationsSolo practice Policies & Procedures manualstaying logged in vs. logging outText Messaging Campaign Registration (TCR)Theraclosure

Feb 19 , 2026

Session 546: Office Hours (February 19th, 2026)

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AI Note Takeravastbilling optionscarrier registrationclinical contingenciescurrent EHR retiringdigital nomad gray zonesGoogle CalendarGoogle contacts not covered by BAAGryphonGsuiteguest networkHIPAA security remindersinsurance based practiceiPlumissuing superbillsLMHC in Washington Statemalpractice insurancemesh Wifi systemmoving abroadno BAANordLayerout-of-network (OON)overseas telehealthPCT 2025 Cross-Jurisdictional coursePCT guidancePCT suggestionspost-retirementprivacy concernsprivate pay vs. insurance basedprofessional will executerrecords maintenance after retirementreplace will executerresponsibility to informshort-term remote workSimple PracticeSolo practitionerstate licensed/qualified practitioners living overseastechnical issuestelehelath practice setupText Messaging Campaign Registration (TCR)text use casetreatment plansvpn

Jan 22 , 2026

Session 542: Office Hours (January 22nd, 2026)

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Google AuthenticatoriPlumpersonal phonesandboxed appssecure calls and voicemailssecure texting practicesseparate Apple IDsvoipvpn

Jan 15 , 2026

Session 541: Office Hours (January 15th, 2026)

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AI Note TakerBAABAA needsBitwardenclient portalCloud Backupcomputer repairGoogle CloudGoogle workspaceHIPAA considerationsiPlumlegal and ethical risksmanaging account logisticspassword managerPCT recommendationspersonal tasks and work tasksprovides a BAAsecure messagingseparate personal and business accountsSimple PracticeSubscriptiontexting compliance vs. call/voicemail. complianceupdating Communications Policy

Jan 8 , 2026

Session 540: Office Hours (January 8th, 2026)

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(EILO) Exercise-induced Laryngeal Obstructionapp downloadsbusiness and personal phone linesCanadian-based servicescloud-based hostdigital medical reportdoxy.meEvaluation ReportGlobal Digital CompacthushmailiPlumoffice Google Workspacepersonal Google Workspace accountphirecord sessionsRequest for Electronic Communicationsecure messagingseparate Apple IDssigning consent forms electronicallyspeech-language pathologistssync across devicesU.S. government accessvideo content

Dec 4 , 2025

Session 535: Office Hours (December 4th, 2025)

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app downloadsasset linkassets from meetingclient securityConsent to Video Recordcontains PHIensuring encryptionfee calculationsGoogle Business Mail encryptionGoogle PhotsGoogle PixelGoogle workspaceGoogle Workspace BAAhipaa complianceiPlumobtaining Informed ConsentpauboxPCT recommendationsphireporting varying work hourssecure messagingseparate encryption servicesharing session video clipsStripe invoicetype-in description optionupdating Security Policies and ProceduresvirtruZoom notificationsZoom Screen ShareZoom whiteboardZoom Whiteboard screenshots

Nov 25 , 2025

Session 534: Office Hours (November 25th, 2025)

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Apple accountdenying permissionsdevice hardeningGoogle workspaceHealth appiCloud storageiCloud+ Private RelayiPlumNord accountNordVPNpersonal phone lines under a business accountphiSpruceswitching office WiFi and phone serviceVerizon BAA

Oct 16 , 2025

Session 528: Office Hours (October 16th, 2025)

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accessing clients informationbusiness relatedDepartment of Homeland SecurityEncryptedGoogle Workspace DriveGraphitehushmailiPhone NotesiPlumIvyPayjudicial blockMedicaidpersonal Google drivephiphone security settingsprivacy and security settingsprivacy issuessecure messagingsecurely transferring filessecurity settingsSeparate WiFi from householdsharing notessignalSnopesstate-funded healthcare program recipientstelehealth platformsvirus/malware/spywareWhatsApp