Sep 11 , 2025

Session 523: Office Hours (September 11th, 2025)

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antivirus programsauthenticator appcloud storagecodes saved to Google accountcost effective optionsFaxagegodaddyGoogle workspaceHIPAA compliantiPlumold Outlook emailorganization contact emailPCT recommended security behaviorsphiphone/voicemailRingRxscam potentialscanning hard copiesscanning photo IDscreening online contactssecure messagingSimple PracticeSpruceSpruce's Higher level planSquarespace domainTalkrouteTime Machine backupupload documentswebsite and domain protection

Mar 20 , 2025

Session 498: Office Hours (March 20th, 2025)

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2FABAAbusiness WiFicontact formgodaddygoogle driveGoogle workspaceGoogle Workspace BAAguest networkMacbook FinderMalwarebytesMedusa ransomwarenew internet routerpauboxPCT Waypotential spamreturning missed callsRingRxsecure and separate network

Mar 6 , 2025

Session 496: Eric Ström, JD PhD LMHC Office Hours (March 6th, 2025)

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abandoned recordsautomatic mileage trackingbest practicescollection agenciesconsent formscoordination of carecustodian of recordsdeactivate WPSdropboxEHRethernet connectionsfirmware updatesformer employeeGoogle workspaceHIPAA compliantHIPAA Conduit RuleHIPAA Security RuleHIPAA violationsHIPAA-friendlyHome and Mobile Teletherapy Work Check SheetshushmailiPlumlaws or statuteslocked file cabinetsluxscimental health providerOrbi router settingsparental custodyparenting planprogress notesproposed changesrecords subpoenarelease of recordsRights of AccessRingRxROIsecure textingsecurity riskssignalSignal encryptionSSIDstaffingThe Campaign Registry (TCR)transfer datatransmitting highly sensitive assessmentsTresorit

Aug 29 , 2024

Session 470: Do I need a BAA with Microsoft?

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access to personal cell phonesaccess to PHIadding additional accountsAppointment ConfirmationsAT&T hackBAAbusiness software servicecall-forwardingcompromised devicesgmailGoogle workspaceHIPAA complianthushmaillandline phone forward to iPlummicrosoft 365Microsoft One Drivenon-secure communicationPCT Support Workbookpersonal hotspotPHI storagepractice policiesreporting a breachRingRxsecuring devicesSynching

Aug 22 , 2024

Session 469: Is there a way to unsync emails on my phone while still being able to access them?

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accessing emailsbusiness landlinecall-forwardingiPlumon/off togglepassword resetPCT Announcement/Reminderpersonal hotspotprovides a BAArecommend changing passwordRingRxSamsung Androidsecurity checklistunsync emails

Dec 29 , 2022

Session 384: Can you review if receiving info on google workspace is okay for PHI if you have a BAA?

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BAABAA for classic cell phone servicesGoogle workspaceHIPAA-friendlyLastpass breachreceiving PHIRingRxsending PHISprucetraditional SMS texting

May 19 , 2022

Session 352: Is having an Alexa in my office a risk for HIPAA compliance?

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1099 contractorAlexaBetterHelpbusiness softwaredocs and excel sheets without PHIE-faxEHRformal recordsfree VPN optionsGoogle FiGoogle minigoogle voiceGoogle workspaceHIPAA compliantHIPAA compliant emailHIPAA covered entityhipaa secureHIPAA security riskiPlumMacbookopening PDFs with PHI in web browserspersonal hotspotPHQ9Policies and Procedures manualprotonmailproviding telehealth in a co-working spacerecommendationsRingRxsaving contacts as initialssecure VoIPsecure way to receive client infosharing internettelehealth provider networkVPN for phone

Feb 24 , 2022

Session 340: I have recently self-diagnosed with HFS (HIPAA Fatigue Syndrome)...

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Advanced protection programBAABack-up Enhanced Add-on Planbitlockercloud storageCompliance Archivedelete downloads from local accountsdevice hardeningelectronically stored PHIenable automatic updatesEOBgoogle driveGoogle workspacehunkey doreyhushmailIntermediaiPlumMicrosoft Office 365 Business Standardmultiple user accountsonedrivePassword ProtectedPCT WayPDFs of PHI emailsReaddle Scanner Prorecovering google accountRingRxSolo practitionerSpiderOak ONestoring and accessing client emergency infosuggestionsTorguard Business VPNvetting communication servicesZoom

Jan 27 , 2021

Session 336: Regarding VOIP and internet-based communication systems...

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chromebookfile names in Google DriveGoogle DocsGoogle workspaceHushforms Preservice AgreementHushmail storageinternet-based communication systemsiPlumiPlum voicemailIvyPaypayment methodsphirecommendationsrecommendations for privacy screensrequire two-factor authenticationRingRxsetting up solo practicesolo practiceSolo practitionerSprucestoring voicemailsvoip

Nov 18 , 2021

Session 327: How does destroying records apply to the financial aspects of a practice?

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accessing clients informationautomatic backupBAAchromebookclinician safetydelete from billing softwaredelete record from EHRdestroying recordsdevice security instruction centerdownloading appsdoxy.meEpic MyChart informationfinancial aspectsfull disk encryptiongoogle driveGoogle OneGoogle workspaceHIPAA complianthushmailiPlumout-of-state therapistspersonal phoneresourcesright to see informationRingRxrisk analysis reportS modesecure emailShareEverywhere functionvoicemail transcriptionsWindows 10 OSwritten policies and processes