Jun 18 , 2026

Session 563: Solo Practice Office Hours (June 18th, 2026)

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AI Compliance & Platform PrivacyAI informed consentautomatic defaultbehavioral safeguardsbest practicesBusiness Data Accesscompliance documentation storageDefault Application Settingsdesktop file accumulationDocument Delivery MethodsEHREHR Capabilities & System Riskfactory resetfile format conflictsFile Format Redirectionfile path misdirectionfile sync failuresgoogle driveGoogle Sheet unexpectedly openingGoogle Workspace Admin consoleGoogle Workspace filesHardware Security & Data PrivacyHIPAA breachhipaa secureIntake workflownesting or telescoping informationNVRAM initializationopt out or disable Gemini functionalityPacket vs. Piecemealpaperwork overhaulPHI data sanitizationpolicies and proceduresreturn a printersaved local filessecurely interacting with AI toolsState-Specific Complianceunderstanding background and passive AI scanningWorkflow InefficiencyWorkspace Data Management

Nov 20 , 2025

Session 533: Office Hours (November 20th, 2025)

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access audit logsadvanced security featuresBAA expiration datesEHRexternal physical firewallfirewallsiCloud back-up storageintakeqinternal firewallMicrosoft Authenticator notificationsMicrosoft Officeoff-boarding clinicianongoing Business AssociatesPHI storagereview audit logssecure connectionself-setup Gatewaysoftware updates logsolo practiceSpruceswitching office WiFi and phone serviceT-Mobile 5G GatewayT-Mobile Amplified business plan for small businesseswireless modem/router

Jul 18 , 2025

Session 515: Eric Ström, JD PhD LMHC Office Hours (July 18th, 2025)

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Accounts Receivables representativeAI engineBAA with Applebilateralstimulation.io appbuilt-in platform calendarComputers and Innovative Management Inc.contains PHIcontract regarding insurancecontracting out billingdeleting PHI from devicesEAP providerEHREric-Day Sessionfactory resetfree version vs. paid versionGoogle AnalyticsHandwritten NotesHIPAA compliance and securityHIPAA compliantHIPAA considerationsin-session notesinformed consent documentsJane appKyra Engagelaptop repairsLyra HealthMailChimpmajor insurance companiesnotifying clientsoffers BAAOpen EvidencePCT and Eric recommendationspossible data breachprotecting PHIred flagsRemarkablescheduling appointmentsseamless integrationssecurely destroy soft filessecurely storedSimplePracticesynched to EHR calendartaking private pay clientstermination of caretherasoftuniversal informed consent

May 29 , 2025

Session 508: Office Hours (May 29th, 2025)

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1passwordaddress changesAetna Medicare Advantage planantivirus softwareApple Business AccountApple MapsApple productsBAA templatebusiness verificationCardpointe connectcloud storagecollecting paymentscost effective optionscredit card processordiscount notificationsdownload from App storeDunn and Bradstreet number requestEAP contractsedit suggestionsEHRGoogle Workspace BAAHIPAA compliantHushmail vs ProtonmailID.me Shopinformation security policy templatelocal computer storageMalwarebytesmoving abroadnew endpoint security extensionNordVPNNorton VPN and Antivirusobligation to complyopen in web browser for viewingPCI DSS policy implementationPCT recommendationsPCT recommended security behaviorsPCT Security PolicyPDFspotential spampros and consreceive and forward mailrecords requestregistered physical addressscan and attach to emailsecure EHRsecure emailSecure encrypted emailsecure mailboxsecurity considerationsselling my informationsigned a BAATelehealth/In-office policiestemporary/covid/emergency rulesterms and conditionsTerms of Service

Mar 6 , 2025

Session 496: Eric Ström, JD PhD LMHC Office Hours (March 6th, 2025)

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abandoned recordsautomatic mileage trackingbest practicescollection agenciesconsent formscoordination of carecustodian of recordsdeactivate WPSdropboxEHRethernet connectionsfirmware updatesformer employeeGoogle workspaceHIPAA compliantHIPAA Conduit RuleHIPAA Security RuleHIPAA violationsHIPAA-friendlyHome and Mobile Teletherapy Work Check SheetshushmailiPlumlaws or statuteslocked file cabinetsluxscimental health providerOrbi router settingsparental custodyparenting planprogress notesproposed changesrecords subpoenarelease of recordsRights of AccessRingRxROIsecure textingsecurity riskssignalSignal encryptionSSIDstaffingThe Campaign Registry (TCR)transfer datatransmitting highly sensitive assessmentsTresorit

Nov 22 , 2024

Session 482: Is it HIPAAppropriate to offer Apple Pay as a payment method for therapy services?

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access audit logsaccess copies of ausit logsAI toolsApple PayBAABitdefenderbuilt-in security featuresEHRfull device encryptionHIPAA compliance red flagsHIPAA complianthipaajournal .comlogging in to EHRlogging in to servicesMicrosoft 365 subscriptionMicrosoft Surface laptopmodemmulti-factor authentication (MFA)Netgear Armor protectionNetgear routerphirequest audit logssecurity checklistSimple Practiceunauthorized access to PHIunlocking device

Nov 1 , 2024

Session Accessibility & Teletherapy with Emily Decker, MS, LPC, NC: Special Office Hours (November 1st, 2024)

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accessibility features and functionalityaccessibility toolsaccessibility-friendlyanti-oppression client carecontains PHIEHREHR system featuresHIPAA complianthipaa secureHIPAA-friendlykey considerationsluxscimass emails and promotional itemsmultiple partners (polyamory)neurodivergent affirming client carePCT feedbackpractice cultureprogress notesresources and servicessecure emailusing names in client notesvideo platformwebsite accessibility

Sep 14 , 2023

Session 421: What are the most secure ways to dictate on a Mac?

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android vs. iPhoneApple productsBAAbuilt-in encryptioncloud basedcloud-based EHRconnecting with new clientsconnection securitycredit card processordictation softwaredormant accountDragon softwareefaxEHRexporting infoGoogle AnalyticsGoogle Tag ManagedGoogle workspaceHIPAA complianthipaa securehushmailICANotesincoming/outgoing callsMacsmobile hotspotNexio paymentsoffice 365Outlook email addressPCI compliantPhone Securitypsychology todayreferral sitesSimple Practiceswitched from Simple Practicetransferring stored files

Sep 7 , 2023

Session 420: How do I know if I need an ONC certified EHR?

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Athena HealthAthenaHealthBAABAA availabilityCerboCharmdoorbell camerasDrChronoe-prescribingEHREHR practice management softwareelectronic payment servicesencryption softwareEufyGoogle PayHIPAA complianthipaa securehome officeIvyPayKareolow cost servicesmeaningful use programsmedically oriented EHRsMicrosoft OfficeNord VPNoffers BAAonc certifiedordering labsphiproblems with security (i.e. end-to-end encryption) & privacyPsychiatry-CloudRing Pro 2sharing passwordsSimple Practicesmall private practiceSolo practitionersquareStripeTerms of ServiceWiFi security

Aug 17 , 2023

Session 417: Do you know anything about ReminderCall.com?

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Adobe AcrobatBAAconsent formsEHRelectronic recordsencrypting PDFsGoogle domainsGoogle workspaceGoogle Workspace subscriptionHIPAA complianthipaa secureHIPAA-friendlyHIPAApropriateness reviewinformed consentIntake documentsMicrosoft Teams Virtual AppointmentPassword ProtectedPractice Management Softwareprivacy policyrecords requestRemindercallsafeguarding confidentialityscheduling and appointment reminderssecurely storing recordsSimple PracticeSquareSpacesuggestionstechnology/security considerationstelehealth platformsterms and conditionsTerms of ServiceTimeNDayYellowscheduleZenCareZoomZoom alternatives