Sep 11 , 2025

Session 523: Office Hours (September 11th, 2025)

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antivirus programsauthenticator appcloud storagecodes saved to Google accountcost effective optionsFaxagegodaddyGoogle workspaceHIPAA compliantiPlumold Outlook emailorganization contact emailPCT recommended security behaviorsphiphone/voicemailRingRxscam potentialscanning hard copiesscanning photo IDscreening online contactssecure messagingSimple PracticeSpruceSpruce's Higher level planSquarespace domainTalkrouteTime Machine backupupload documentswebsite and domain protection

Jul 24 , 2025

Session 516: Office Hours (July 24th, 2025)

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cancelling a servicecheck log-in eventsChrome browserGoogle MeetGoogle workspaceHIPAA compliantMicrosoft Edge PDF viewerno BAAopening PDFs with PHI in web browsersPhone Service Providerpolicies and procedurespolicy languagepotential clientpsychology todaysafe harbor methodsecurity tipsswitching telehealth platformsTherapyAppointmentunique linksvendor storing dataWindows 11 laptop

Jun 26 , 2025

Session 512: Office Hours (June 26th, 2025)

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Bitdefenderencrypt SD cardsGoogle workspaceoperating system compatibilityPCT recommendationsPCT suggestionsPHI-containing equipmentpotential security risksprivacy and security settingssecurely wiping devicesupdating software

May 15 , 2025

Session 506: Office Hours (May 15th, 2025)

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1password1Password VaultAdobe E-Signantivirus/antimalwareclient invoiceEOBerase PHIfillable PDF worksheetsGoogle AI (Gemini)google driveGoogle workspaceHIPAA covered entitymail containing PHIMicrosoft Print to PDFNord browser extensionopened mailPCT guidancePCT recommended security behaviorsprint/save optionprinter/scannerProfessional will (continuity plan)security risk analysissending PHIsharing informationweb browser history

May 1 , 2025

Session 504: Office Hours (May 1st, 2025)

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accessing PHIantivirus softwareavastBAAbalancing liability and riskcompliance issuescopy and paste considerationscourt subpoenasemergency contact releasefree antivirus softwarefully virtual private practiceGoogle ChromeGoogle workspaceHIPAA compliant mail servicehome and office internet setupinsurance claimsinternet security featuresinternet service providermail containing PHImesh systemMicrosoft Edge browserpersonal use versus small businessphysical mailpicture-in-picture Chrome extensionprotecting client PHIsecurely wiping devicesseparate user accountsmall business service planSolo practitionerstoring client informationTeletherapyweb browser historywireless printer setup emailwork email and personal email access

Apr 10 , 2025

Session 501: Office Hours (April 10th, 2025)

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charging phones during travelGoogle workspacegovernment-authorized searchlogging out of appsmigrating emailOutlook email addressPCT Waypersonal Google accountsPHI-laden devicesprotecting client PHIReaddle Scanner ProThird-party appstransfer of datatraveling with devicesUSB portsUTM Virtual Machineswindows

Mar 20 , 2025

Session 498: Office Hours (March 20th, 2025)

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2FABAAbusiness WiFicontact formgodaddygoogle driveGoogle workspaceGoogle Workspace BAAguest networkMacbook FinderMalwarebytesMedusa ransomwarenew internet routerpauboxPCT Waypotential spamreturning missed callsRingRxsecure and separate network

Mar 13 , 2025

Session 497: Office Hours (March 13th, 2025)

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app access protectiondata protectionenhanced safe browsingGmail security sandboxingGoogle workspacephishing and malware protectionSecurity Issues

Mar 6 , 2025

Session 496: Eric Ström, JD PhD LMHC Office Hours (March 6th, 2025)

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abandoned recordsautomatic mileage trackingbest practicescollection agenciesconsent formscoordination of carecustodian of recordsdeactivate WPSdropboxEHRethernet connectionsfirmware updatesformer employeeGoogle workspaceHIPAA compliantHIPAA Conduit RuleHIPAA Security RuleHIPAA violationsHIPAA-friendlyHome and Mobile Teletherapy Work Check SheetshushmailiPlumlaws or statuteslocked file cabinetsluxscimental health providerOrbi router settingsparental custodyparenting planprogress notesproposed changesrecords subpoenarelease of recordsRights of AccessRingRxROIsecure textingsecurity riskssignalSignal encryptionSSIDstaffingThe Campaign Registry (TCR)transfer datatransmitting highly sensitive assessmentsTresorit

Feb 20 , 2025

Session 494: Office Hours (February 20th, 2025)

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"""offsite"" sessions"account securityBAA copiesbuilt-in email contact featureclause in security manualclinical social work associationCloud Organizationconsolidate billingcontract agreementdoor codes and keysemail from GoogleemrFile explorerfirewall protectionGoogle Cloud Platform adminsGoogle filesGoogle workspaceguest networkHIPAA compliantHIPAA compliant appsIAM policiesiPlumlogin codelost/stolen computersMFA verification methodmonitoring servicesnot accepting credit cardsoffer separate BAAoffers BAAonline billingPassword Protectedpayment processingPDFspotential accessibilitypotential concernspotential patient and therapist privacy violationsprotect patient and clinician privacypsychology todayremote factory resetrenting officeSecurity Policies and Procedures Manualsegmented networksending PDFsshared business WiFiSimple PracticeSpruceTherapy DenTherapy Tribeupdate language in manualVonageWashington political climatewifi hotspot