Aug 14 , 2025

Session 519: Office Hours (August 14th, 2025)

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Domain Name System (DNS)filling out formsGoogle Nest 6e Wifi routerGoogle workspace accountHIPAA compliantHIPAA covered entityICANN policy changeslogin/logoff timesnetwork offlineRegistration Data Access Protocol (RDAP)report discrepanciessecurity riskssecurity threatSessions Health EHRSquareSpaceSquarespace domainSquarespace Domains’ Domain Registration AgreementTheraClosure BAATherasoft User Login Tracking reportunauthorized login credentials

Jul 31 , 2025

Session 517: Office Hours (July 31st, 2025)

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1passwordauthenticator appAvailitybusiness phone planexecutor servicesHIPAA compliantpassword managementProfessional will (continuity plan)Roboformsecure connectionsecure wifiTheraclosuretraveling abroadVerizon businessvirtual sessions

Jul 24 , 2025

Session 516: Office Hours (July 24th, 2025)

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cancelling a servicecheck log-in eventsChrome browserGoogle MeetGoogle workspaceHIPAA compliantMicrosoft Edge PDF viewerno BAAopening PDFs with PHI in web browsersPhone Service Providerpolicies and procedurespolicy languagepotential clientpsychology todaysafe harbor methodsecurity tipsswitching telehealth platformsTherapyAppointmentunique linksvendor storing dataWindows 11 laptop

Jul 18 , 2025

Session 515: Eric Ström, JD PhD LMHC Office Hours (July 18th, 2025)

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Accounts Receivables representativeAI engineBAA with Applebilateralstimulation.io appbuilt-in platform calendarComputers and Innovative Management Inc.contains PHIcontract regarding insurancecontracting out billingdeleting PHI from devicesEAP providerEHREric-Day Sessionfactory resetfree version vs. paid versionGoogle AnalyticsHandwritten NotesHIPAA compliance and securityHIPAA compliantHIPAA considerationsin-session notesinformed consent documentsJane appKyra Engagelaptop repairsLyra HealthMailChimpmajor insurance companiesnotifying clientsoffers BAAOpen EvidencePCT and Eric recommendationspossible data breachprotecting PHIred flagsRemarkablescheduling appointmentsseamless integrationssecurely destroy soft filessecurely storedSimplePracticesynched to EHR calendartaking private pay clientstermination of caretherasoftuniversal informed consent

Jul 3 , 2025

Session 513: Office Hours (July 3rd, 2025)

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accepting insurancebilateralstimulation.io appdevice security setupe-signaturesethical standardsfree version vs. paid versionGmail enhanced phishing and malware protectionGoogle Workspace Business basicGoogle workspace Support Areahipaa complianceHIPAA compliantHIPAA considerationshushmailMonarch website contact formnot accepting insurancePCT Device Security Formsprivate networkprotonmailrequest copy of BAAself-pay rateSimple Practicestaying in-networkterminate treatmentTherasoft's User Login Tracking Reportusing family laptop

Jun 19 , 2025

Session 511: Eric Ström, JD PhD LMHC Office Hours (June 19th, 2025)

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age of consentannual consent requirementsclient records requestcloud storageconfidentialityconsent formscoordinating careelectronic consent formsemailing group participantsEmotional Support Animal letteremotions education classEric-Day Sessionfamily member individual therapyHIPAA compliance and securityHIPAA compliantinformed consentintegrated contact formlegalities/logisticsliability concernslooking up a patient on case searchMonarchnon-healthcare groups vs. healthcare groupsnot licensed in stateOptumrelease of information forms (ROI)retaining records requirementsscheduling potential clientsshredding filessigned ROIsSimple Practicestatement of confidentialitysuicidal client concernsteen clientstherapists discussing family dynamicsTherapy Appointmentunencrypted communicationupdated feesupdated practice policiesupdated signaturesuploading to EHRWellmark

Jun 5 , 2025

Session 509: Office Hours (June 5th, 2025)

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client intakeemailing referralsGDriveGoogle sheetsGoogle Workspace BAAGoogle Workspace Migration for Microsoft Outlook (GWMMO)HIPAA compliantinappropriate syncingmicrosoft 365migrating emailpauboxpotential clientretaining recordssecure serverseparate Apple IDshredding paper chartstwo-factor authenticationupgrading accounts

May 29 , 2025

Session 508: Office Hours (May 29th, 2025)

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1passwordaddress changesAetna Medicare Advantage planantivirus softwareApple Business AccountApple MapsApple productsBAA templatebusiness verificationCardpointe connectcloud storagecollecting paymentscost effective optionscredit card processordiscount notificationsdownload from App storeDunn and Bradstreet number requestEAP contractsedit suggestionsEHRGoogle Workspace BAAHIPAA compliantHushmail vs ProtonmailID.me Shopinformation security policy templatelocal computer storageMalwarebytesmoving abroadnew endpoint security extensionNordVPNNorton VPN and Antivirusobligation to complyopen in web browser for viewingPCI DSS policy implementationPCT recommendationsPCT recommended security behaviorsPCT Security PolicyPDFspotential spampros and consreceive and forward mailrecords requestregistered physical addressscan and attach to emailsecure EHRsecure emailSecure encrypted emailsecure mailboxsecurity considerationsselling my informationsigned a BAATelehealth/In-office policiestemporary/covid/emergency rulesterms and conditionsTerms of Service

May 8 , 2025

Session 505: Eric Ström, JD PhD LMHC Office Hours (May 8th, 2025)

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"no secrets" policy1passwordA Law & Ethics Approach to Working with Suicidal Clientsaccessing PHIAetna Medicare patientsAI toolsannual medicare risk adjustment data reviewauditschart accessclient satisfaction surveyscompliance policiesconsent formscontains no PHIcouple and individual therapycouples therapydecline to sign emergency contact formemergency contactemergency serviceencrypted emailEric-Day Sessionethical standardsexecute BAAexecuter of professional willFathom AIGDPR-compliantGoogle/Apple sign-inheightened suicide riskHIPAA complianthushmailinformed consent policyintimate partner violence (IPV)iPlumlegal obligationslegal/ethical considerationsLegally Practicing Across BordersPCT guidancePCT recommendationsphysical storagepositive and insightful feedbackpsychotherapy notesrecords releaserelease of information formsrisk assessmentssafety planningschedulingsigned ROIssigning into telehealth platformSimple Practicesocial media platformssponsor ACT/IPS programsstandard of practicestoring passwordsstoring will electronicallytechnology disruptionsTeletherapytherapy sessionstherapynotestranscriptsupdating passwordsupdating signaturesverifying a client's identityZoom Health

Apr 24 , 2025

Session 503: Office Hours (April 24th, 2025)

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breached personal informationcreating separate user accountsEnsora Healthexport from Simple Practiceexport recordsGoogle BAAGoogle CalendarHIPAA compliantLegally Practicing Across Bordersmarketing and coachingnew BAAPCT recommendationspersonal and work accounts synchingPLLCprivate practicerecording/listening to sessionsregistered physical addressseparate work accountSimple PracticeSolo practitionersuperbillssynching calendarsteletherapy devicestheranestvirtual private practicework email and personal email access