Oct 16 , 2025

Session 528: Office Hours (October 16th, 2025)

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accessing clients informationbusiness relatedDepartment of Homeland SecurityEncryptedGoogle Workspace DriveGraphitehushmailiPhone NotesiPlumIvyPayjudicial blockMedicaidpersonal Google drivephiphone security settingsprivacy and security settingsprivacy issuessecure messagingsecurely transferring filessecurity settingsSeparate WiFi from householdsharing notessignalSnopesstate-funded healthcare program recipientstelehealth platformsvirus/malware/spywareWhatsApp

Apr 3 , 2025

Session 500: Eric Ström, JD PhD LMHC Office Hours (April 3rd, 2025)

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abrupt movesadmin tasksage of consentAPA guidelinesBAABlue Cross Blue ShieldBYOD trainingclient abandonmentclinical coordinatorCustoms and Border Patroldata collection and salesdiagnostic dataDuckDuckGoEric-Day Sessionethical structurefamily therapy sessionsfee splittingfirefoxGinger Deskgovernment-authorized accessHIPAA compliance and securityhiring contractorsHSA accountindependent contractorsJane appkeeping data privatelegal custodyminor clientnational private pay practicenational telehealth practiceonline browsersparenting planPCT recommendationspercentage splitPrivacy Badgerprivate pay modelprotect PHIrecommended guidancereferralsremote worspace trainingRisk Adjustment Validation Programsearching personal devicesSecurity Officer rolesecurity recommendations for travelingtelehealth platformstherapy pricing models

Aug 17 , 2023

Session 417: Do you know anything about ReminderCall.com?

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Adobe AcrobatBAAconsent formsEHRelectronic recordsencrypting PDFsGoogle domainsGoogle workspaceGoogle Workspace subscriptionHIPAA complianthipaa secureHIPAA-friendlyHIPAApropriateness reviewinformed consentIntake documentsMicrosoft Teams Virtual AppointmentPassword ProtectedPractice Management Softwareprivacy policyrecords requestRemindercallsafeguarding confidentialityscheduling and appointment reminderssecurely storing recordsSimple PracticeSquareSpacesuggestionstechnology/security considerationstelehealth platformsterms and conditionsTerms of ServiceTimeNDayYellowscheduleZenCareZoomZoom alternatives

Feb 9 , 2023

Session 390: Are you aware of any difficulties with Windows 11?

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access to PHIBAAbuying new laptopcalendarcontact listscontracted with an EAPemailing invoicesfile vaultgmailHIPAA concernshushmaillegal-ethicalphiproviding telehealth to a client in the hospitalrecommendationsregulated entity’s webpagesecure vs nonsecure emailstoring IP addressesstoring recovery keysyncing phone and computertelehealth platformstracking technologywebsite hosting servicesWindows 10 vs 11

Sep 9 , 2021

Session 317: Is Google Drive backed up automatically?

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backing up PHIcontingency planningdoxy.megoogle driveGoogle workspaceONC risk analysisphiPractice management platformSolo practitionerSolo Practitioner Tech Recipetelehealth platformsZoom

Nov 23 , 2020

Session 276: How can I prevent clients from recording sessions?

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access for document exchangeassisting with technologyBAAbusiness partner sharing expensescreating websitedelete from clouddeposition via ZOOMGoogle MeetGoogle workspacehipaa secureHIPAA violationshushmailInsurance BillingiPlumLicensed Clinical Social Workerpauboxphiphone servicespractice insurance defense for workers comppracticing across state linesrecommendationsscan-to-notessecure emailsharing VSee accountSimple Practicetelehealth platformstelemental health certificationunique physical addressuploadsweb domainZoom

Oct 16 , 2020

Session 270: Is it okay for clients to opt in to follow my blog?

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advance endpoint managementblogBlue Hostclient recordsclients opting incloud storageconfidentiality issuecontact formdownloadable templatesEHREncryptedGoogle workspaceGSuite ExtensionsHIPAA Notice of PrivacyhushmailIntake documentslegal signatureluxsciMac Findermodifying HIPAA's Privacy RuleOffice AllyPassword Protectedsecure emailSimple PracticedSquareSpacestrong passwordstelehealth platformsTherapy Appointmenttyped signature/initialsvideoconference platformvsee

Oct 1 , 2020

Session 268: Is it necessary to have a remote backup service if I have a secure cloud sync service?

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apps/products to rate meCareDashClouddoxy.meencryption softwareHealthgradeshipaa secureHIPAA/ethics issueshushmailpassphrasepeer sharingphipsycho educational skills groupsRater8records requestremote backup serviceRepugenShareCaretelehealth platformstherapists email platformsThird-party appsVitalsZoom

Sep 18 , 2020

Session 266: What is the difference between full-device encryption and just using a sign-in password?

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androidavastBAABackup & Syncbounds of the lawbusiness and personal accountsClient infocloud basedconverting to PDFsCyber Securitydisabling the clouddownload PDFsDrive File StreamEHRencrypted emailsexporting infoFileVault encryptionfull disk encryptionGoogle Analyticsgoogle driveGoToMeetGsuitehard drive encryptionhipaa secureiCloudin-person intakeindividual and group sessionsIntake documentsiPlumjetpacklandline phone forward to iPlumlicensing/practice lawsMacsmobile hotspotNotice of Privacy StatementsOut of statePDF Fillers/ReadersPHI from someone other than clientremote therapysecure texting platformssecure VoIPsecure wifiSecureVideosecurity of PHIsending intake forms electronicallyServices Privacy Policysign-in passwordsstoring filestelehealth platformsTeletherapyvpnWindows anitvirusWindows DefenderZoom