Oct 16 , 2025

Session 528: Office Hours (October 16th, 2025)

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accessing clients informationbusiness relatedDepartment of Homeland SecurityEncryptedGoogle Workspace DriveGraphitehushmailiPhone NotesiPlumIvyPayjudicial blockMedicaidpersonal Google drivephiphone security settingsprivacy and security settingsprivacy issuessecure messagingsecurely transferring filessecurity settingsSeparate WiFi from householdsharing notessignalSnopesstate-funded healthcare program recipientstelehealth platformsvirus/malware/spywareWhatsApp

Feb 3 , 2022

Session 337: What EHR do you recommend?

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BAACDC COVID safety protocolsChrome browserchromebookcloud storageEHRenabling settingsEncryptedensuring securitygrammar and spellcheck infoHIPAA compliantout-of-state therapistsPCT Waypracticing across state linesProfessional willrecommendationsRisk Analysis Planscreen locksecurity settingsseparate anti-virus programsetting up new devicesync across devicesTeletherapy Practice Rules by StateWindows 10 OSWindows 11

Dec 9 , 2021

Session 329: Does the computer have to be fully turned off for the encryption to be active?

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activate encryptionBAAbackup requirementsbitlockerelectronic notebooksEncryptedgive copy of security footageGoogle workspaceHIPAA compliantinformed consentlastpasspaper and file cabinet systempaper filespaper to electronic filespart-timeScorpsecond locksecurity camerassecurity footageseparate accounts for adminSolo practitionerstoring clients recordsstoring onlineTrelloupload recordsWindows 10 Pro

Jul 29 , 2021

Session 311: Is it preferable to get my own PO box?

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BBSEncryptedExecProtectGroup Practice HIPAA Security Service Planhealth insuranceLegally Practicing Across BorderspauboxphiPO boxpostal mailstarting private practiceTelemental Health Certificate Program

May 27 , 2021

Session 302: Where can I find the current encryption key?

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access to filesappointment scheduling and changesBAABAA editsbacking up computerbacking up databitlockerCharmClient Portal securityEHREncryptedencryption keyencryption packageexternal hard driveFileVault encryptiongoogleGoogle Calendarhard drive vs thumb drivehipaa securehistorical backupsimporting calendarMyPassport Ultrano email communicationnumeric PINoffsite and localold recordsONC risk analysisonline accounting systempaper notespastor/churchpaying for servicesphiPHI generatedphone numberspracticing across state linesprewritten BAApsych assessmentsrecord keepingrecords requestsecure texting practicestemplatesTime Machine backupWindows 10 Pro

Jan 28 , 2021

Session 285: What are the latest problems with Zoom's security (i.e. end-to-end encryption), privacy and lack of a BAA for its entry-level pricing plans?

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@agency email addressagency levelBAAbitlockerblank BAAcovered entityCyber SecurityDAP/SOAP noteselectronic record keepingemail and phonesemrEncryptedencrypting softwareenhance securityhandling client infoHIPAA Security and Technology coursehushmailinternet and cellular providersJAMFmalpractice insuranceonline cancer retreatspotential legal/ethical concernsprivate-practice-model agency for pre-licensed cliniciansproblems with security (i.e. end-to-end encryption) & privacyrecommendationssecuring a cell phonesecurity concerns sharing filessecurity of PHIshare training videos & PDFsSimple PracticeSpiderOak ONeTunnel Bear VPNUnifying Healthcare CommunicationsVA responsibilitesWindows 10 OSZoomZoom Pro

Nov 6 , 2020

Session 273: Is it HIPAA compliant to send texts through Google voice?

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business and personal accountsconsultationsdeleting documentsEncryptedencrypted desktopethernet cord to segment networkgoogle voiceguest networkhipaa secureHIPAA/ethics issueshushmailiMessage or SMSinternational studentsLegally Practicing Across BordersOut of statephotocopiesPractice management platformsecuring documentstelehealth services

Oct 16 , 2020

Session 270: Is it okay for clients to opt in to follow my blog?

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advance endpoint managementblogBlue Hostclient recordsclients opting incloud storageconfidentiality issuecontact formdownloadable templatesEHREncryptedGoogle workspaceGSuite ExtensionsHIPAA Notice of PrivacyhushmailIntake documentslegal signatureluxsciMac Findermodifying HIPAA's Privacy RuleOffice AllyPassword Protectedsecure emailSimple PracticedSquareSpacestrong passwordstelehealth platformsTherapy Appointmenttyped signature/initialsvideoconference platformvsee

Sep 4 , 2020

Session 264: If I add my Gmail account to Apple's Mail app, have I lost the security?

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accessing PHIApple MailApple productsauto-replyAwesome Note 2bananatagbusiness associatescanceling a servicecompanies with BAAscomputers belonging to government agenciescontract therapists phonesconverting to PDFscreating surveys and formsdealing with PHI documentsdeleting from the clouddownside to business and personal accountsdropboxEncryptedEvernoteForm PublisherGoogle FormsGsuiteGSuite Extensionshipaa securehushmailiCloudindependent contractor within a government agencyinfo/PHIJoplinmail trackersphipost-retirementprinting documentsrequirements for record-requestsresponsibility regarding contract therapistsRisk Analysis Plansending recordsshare client info with another therapist without consentSimple PracticeSprucevoip

Jul 30 , 2020

Session 259: Is there any precedence for a therapist who lives in an RV and has no residence?

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AcuityBAABOX accountBSAconnectivity issueseffectiveness of teletherapy vs face-to-faceEncryptedexternal driveFace-to-faceGoogle Calendargoogle driveGsuiteinsurance companiesmobile hotspotMovavipaying with a checkphipracticing across state linesrelease formstate licensed/qualified practitioners living overseasTeletherapytransferring stored filestwo service locations in two different stateswifiworking remotelyYellowscheduleZoom